仁爱科普版英语七年级上Unit 4 Having fun Topic 2 Would you like to cook with us?课件（32张PPT）

(共32张PPT)
TELEPHONE
LANGUAGE
Hello! This is __________ .
I’m from __________ .
I always / usually / sometimes / rarely / never use the telephone to make calls.
Exercise on numbers
3973 7123 7256 8822 2392 6429
A B C
9762 7156 2233 3000 8700 4425
D E F
8951 7322 1984 0908 4652 7777
G H I
NATO PHONETIC ALPHABET
A—Alpha
B—Bravo
C—Charlie
D—Delta
E—Echo
F—Foxtrot
G—Golf
H—Hotel
I—India
S—Sierra
T—Tango
U—Uniform
V—Victor
W—Whiskey
X—X-ray
Y—Yankee
Z—Zulu
J—Juliet
K—Kilo
L—Lima
M—Mike
N—November
O—Oscar
P—Papa
Q—Quebec
R—Romeo
TELEPHONE VOCABULARY QUIZ
1. If someone leaves you a message on voicemail, you have to _______ it.
A. read
B. listen to
C. text
2. I'm sorry, but I really have to take this
A. ring
B. tone
C. call
3. We don't speak on the phone much because _______ each other is cheaper.
A. calling
B. texting
C. dialling
4. I was fined for using my _______ while I was driving.
A. landline phone
B. mobile phone
C. pay phone
5. If I really like a song, I make it my phone's
A. ringtone
B. dial tone
C. pick-up tone





6. I'm busy right now. Can you _______ later
A. hang up
B. call back
C. call through
7. To use the phone in your hotel room, you have to _______ "0" for the operator first.
A. answer
B. pick up
C. dial
8. Maria's not here just now. Would you like her to _______ your call
A. return
B. answer
C. take
9. You'll need coins or a phone card if you want to use a
A. cell phone
B. pay phone
C. smartphone
10. A telephone call in which three or more people can hear and speak with one another is a
A. conference call
B. robocall
C. busy signal





TELEPHONE PHRASES
The informal phrases are mostly for family and friends. The formal phrases are for business and official calls and for calls to important people. Caller unknown means the person answering the phone doesn't know who's calling.
What do you say when you answer the phone
Hello. Carol here. (caller unknown)
Hi, Adam. How are you
Hey, Philip. What's up
What do you say when you answer the phone
Hello Serena speaking. (caller unknown)
Philip Falcon speaking. Who's calling, please (caller unknown)
Doctor Martin's office. May I know who's calling, please (caller unknown)
Thank you for calling ACE Corp. Jody speaking.
Hello Maria. Nice to hear from you.
Hello Dr. Jones. How can I help you
ACE Corp. Kim speaking. What can I do for you, Robert
How do you introduce your self
Hey George. It's Lisa calling. (informal)
Hello, this is Julie Madison calling.
Hi. It's Angelina from the dentist's office here. (informal)
Hello Dante. This is Alan calling from Big Boyz Autobody.
How do you ask to speak with someone
Hi. Is Nina there (informal)
Can you put Michael on (informal)
Can I talk to Josef Tell him Marilyn's calling. (informal)
May I speak to Mr. Green in the accounting department, please
Good morning. Is Dr. Martin available, please
How do you connect the call to someone
Just a sec. I'll get him. (informal)
Hang on a moment. I'll see if she's in. (informal)
One moment please. I'll see if he's available.
Hold the line please. I'll put you through in a moment.
Please hold while I put you through to the manager's office.
How do you take a message
Can I take a message
Would you like to leave a message
Sammy's not in. I can tell him you called if you like. (informal)
No, that's okay. I'll call him later. (informal)
I'm sorry, but Lisa's not here at the moment. Can I take a message
How do you leave a message
Can I leave a message
Would you mind giving her a message
Would it be possible to leave a message
Could you tell her Jonathan called
Could you ask him to call Paul when he gets in
How do you end a conversation
Well, I guess I'd better get going. Talk again soon, OK (informal)
Thanks for calling. Bye for now.
I have to let you go now.
I have another call coming through. I'd better run.
I'm afraid that's my other line.
I'll talk to you again soon. Bye Jules.
MAKING AN APPOINTMENT
Thelma is phoning her dental clinic to make an appointment with her dentist.
Receptionist: Thank you for phoning Maple Dental Clinic. Sylvia speaks / speaking / calls. How can I help you
Thelma: Hi Sylvia. This be / It's / I am Thelma Woods calling. How are you today
Receptionist: I'm fine Mrs. Woods. How are you
Thelma: Well, actually, I have a bit of a sore tooth. I was hoping Dr. Morris would have some time to see me this week.
Receptionist: I'm afraid / scared / worried he's booked this week. I can put you in for 2pm next Tuesday. How does that sound
Thelma: That would be great.
Receptionist: I'll have to give you the address of our new office.
Thelma: Oh, that's right, you moved.
Receptionist: Yes, we moved downtown. Do you have a pen handy / the handy pen / the available pen
Thelma: Could you hold on a buzz / moment / time please ... Okay, go ahead Sylvia.
Receptionist: Okay, we are at 723 Baltic Avenue. Suite 004.
Thelma: If you could / Please can you / Would you mind spelling that for me
Receptionist: Sure. That's seven-twenty-three "Baltic" ... B for Bear / for Brave / for Bravo, A for Alpha, L for Lima, T for Tango, I for India, and C for Charlie. And it's suite zero zero four.
Thelma: Okay great. I'll see you on Tuesday then.
Receptionist: Okay. Great for / Pleased to / Thanks for calling. See you then.
Thelma: Thanks. Bye.
TAKING A MESSAGE
Cameron is telephoning to speak to Maria.
Leslie answers the call and takes a message for Maria.
Leslie: Hello / Hi / Yes
Cameron: Hi, is this Leslie
Leslie: Yes. Who are you / And you / Who's this
Cameron: It's Cameron here. Is Maria inside / in / where
Leslie: No, she just came / stepped / gone out for a moment. Can I take a message
Cameron: Yes, thanks. Could you / Would you mind / Can you be ask her to meet me at the Capitol 4 movie theatre at 7 pm tonight
Leslie: Sure. Just let me write that down. Oh Cameron. Could you hold off / holding / hold for a second I have to take another call.
Cameron: No problem.
Leslie: Hi. Sorry about that. Now could you please say again /
repeat / review that information I didn't have a pen handy.
Cameron: Sure. It's the Capitol 4 theatre at 7 o'clock.
Leslie: Okay, I've got it. Is there anything else
Cameron: No, that's great.
Leslie: Okay. Uh-oh, there's my other line again. I'd better call /
run / hang on.
Cameron: Okay, thanks again. Bye for now.
Leslie: Bye Bye. / Bye too. / See you again.
Ordering a pizza
Angie Smith is calling Pepi's Pizza for a pizza delivery at home…
Hostess: Pepi's Pizza. How can I call / answer / help you
Customer: Hi. I'd like to order a pizza please.
Hostess: Okay. I'll have to transfer your call to our take-out department. One / This / A moment please.
Recorded Message: Thank you for calling Pepi's Pizza. All of our operators are busy at the moment Please hold for the next available person.
Take-out Clerk: Thank you for waiting. Miguel here / speaking / talks. Is this for take-out or delivery
Customer: Delivery please.
Take-out Clerk: Can I have your name and address please
Customer: My name is...
Take-out Clerk: Sorry, it's really busy in here. Could you speak out / speaking / speak up a little please
Customer: Oh, sure. This is Angie Smith. My address is number two Front Street.
Take-out Clerk: Is that an apartment or a house
Customers: It's an apartment. Number seventeen.
Take-out Clerk: Okay. And what would you like to order today
Customer: I'd like a large pepperoni pizza with mushrooms, olives and extra cheese.
Take-out Clerk: I'm sorry, my English isn't better / very strong / easy. Could you slow down a little please
Customer: No problem. That's a large pizza.
Take-out Clerk: Large pizza. Okay.
Customer: And I'd like it with pepperoni and mushrooms.
Take-out Clerk: Pepperoni and mushrooms. Is there anything else
Customer: Yes, olives and extra cheese please.
Take-out Clerk: Okay. I've got your message / got information / got it all down.
Customer: Great. And how long will that be
Take-out Clerk: It will be about thirty minutes, Miss Smith.
Customer: And how much will it cost
Take-out Clerk: Um--could you please hold off / holding / hold on while I check with the kitchen
Customer: Don't worry about it. I have to go. I have another call came / to come / coming through. Thank you. Bye for now.
Take-out Clerk: Okay. Thanks for calling. Bye.
SMALL TALK
Whenever you want to be friendly with someone, you can make small talk. You can ask them about their day, or you may be more specific if you remember details from your past conversations.
TOPICS TO AVOID
Politics
Religion
Offensive jokes
Personal finances
Death and illnesses
Gossip
SUGGESTED TOPICS
ARTS & ENTERTAINMENT
What’s the last movie you saw
Do you have a favorite TV show
What’s the best restaurant here
Who’s the most famous singer now
Have you read any good books lately
TRAVEL & HOBBIES
Have you ever done a staycation
What’s the best place you’ve visited
Can you play a musical instrument
Do you like going to museums
What sports do you play
THANK
YOU!