(共14张PPT)
Topic Talk
新北师大选择性必修Book 4
Unit 11
Conflicts and compromise
Look＆say
What is conflict
How can we resolve these conflicts
Use the phrases to help you.
Read the following phrases aloud.
1
to keep silent
to say sorry
to negotiate with him / her
to talk to my friends
to respond with more anger
to make a phone call to apologise
to ask someone else for advice
to explain my idea again
Resolving conflicts
Text Builder
Conflict and Compromise
Agent: Good afternoon,
____________.
...
Finding the Cause
how may I help you
how can I help you
what the problem is
what I can do to help
what is wrong
》
2
Listen to the dialogue and complete it by
underlining the expressions you hear.
Agent: Would you please
tell me ______
Compromising
I can understand
I do understand why you
are upset
a response is provided
the issue is resolved
a solution is given
Text Builder
Conflict and Compromise
Agent: Yes, sir, _______.
...
》
2
Listen to the dialogue and complete it by
underlining the expressions you hear.
Agent: Please give me
your account number,
sir, and I’ll inquire
and make sure ____
as soon as possible.
...
Compromising
see what I can do
check the problem
ask someone for help
be fine by this time tomorrow
be okay in an hour
Text Builder
Conflict and Compromise
Agent: Right. Would you
please wait a few
minutes I will
_____ and _____.
...
》
2
Listen to the dialogue and complete it by
underlining the expressions you hear.
Agent: Sorry for keeping
you waiting ... I
have reset your
account. It’ll ____.
Text Builder
Conflict and Compromise
Agent: I quite
understand how
you feel, sir. I
apologise for____.
Apologising
our part in it
the inconvenience
wasting your time
》
2
Listen to the dialogue and complete it by
underlining the expressions you hear.
Use the Text Builder to make a short
dialogue with a partner about resolving
and issue.
3
Conflict and Compromise
Compromising
Finding the Cause
Apologising
Listen to the dialogue. Answer the
questions.
4
1. What is Tim’s problem
He really struggles with himself about
playing mobile games.
2. What does Mr Smith think of Tim’s problem
Is it a common one
He thinks that it is completely normal among
teenaaers. even among adults, and it’s
pertecty understandable.
3. What behaviour does Mr Smith consider
as “a sign of maturity”
To have the courage to acknowledge is
already a sign of maturity.
4. Why does Mr Smith recommend studying
in a library
Because the library usually has good
studying atmosphere, which will help him
concentrate on his work.
Listen to the dialogue. Answer the
questions.
4
5. What does Mr Smith suggest Tim do
when his parents aren’t at home
Adopt self-control and goal setting. Set a
clear goal for every studying period. Control
the time spent on the phone.
Listen to the dialogue. Answer the
questions.
4
“Quote ... Unquote”
Read the quotes aloud.
What can you learn from the quotes What do they mean
Do you agree with these quotes or not
An eye for an eye will only make the whole world blind.
- Mahatma Gandhi
Peace cannot be kept by force;it can only be achieved through understanding.
- Albert Einstein
The softest things in the world overcome the hardest things in the world.
- Laozi
People like to say that the conflict is between good and evil. The real conflict is between truth and lies.
- Don Miguel Ruiz
Homework
Using the language you have learnt to write
a short paragraph about useful ways to
resolve conflicts between friends.
① What is your conflict
② How can you resolve it
5
Thank you!
