全国各地高考英语三年（2020-2022）真题分类汇编-09阅读选择题 工作与职业、家庭与朋友（含解析）

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全国各地高考英语三年（2020-2022）真题分类汇编-09阅读选择题（工作与职业、家庭与朋友）
（2022·浙江·统考高考真题）Many people believe that working to the maximum is the secret to success, but research has found that moderation(适度) also gets results on the job.
In a study led by Ellen Langer of Harvard University, researchers asked people to translate sentences into a new a made-up language. Subjects who practiced the language moderately beforehand made fewer errors than those who practiced extensively or not at all. High levels of knowledge can make people too attached to traditional ways of viewing problems across fields the arts, sciences, and politics. High conscientiousness is related to lower job performance, especially in simple jobs where it doesn’t pay to be a perfectionist.
How long we stay on the clock and how we spend that time are under careful examination in many workplaces. The young banker who eats lunch at his desk is probably seen as a go-getter, while his colleagues who chat over a relaxed conference-room meal get dirty looks from the corner office. “People from cultures that value relationships more than ours does are shocked by the thought of eating alone in front of a computer”, says Art Markman, a professor of psychology at the University of Texas, Austin. Social interaction has been shown to lift mood(情绪) and get people thinking in new directions and in ways that could help improve any post-lunch effort.
Markman also promotes off-task time. “Part of being a good thinker is experiencing things that are seemingly unrelated to what you are working on at the moment but give you fresh ideas about your work,” he says. “Also, there is a lot of research showing that a positive mood leads to higher levels of productivity and creativity. So, when people do things to increase their life satisfaction, they also make themselves more effective at work.”
1．What does Ellen Langer’s study show
A．It is worthwhile to be a perfectionist B．Translation makes people knowledgeable.
C．Simpler jobs require greater caution. D．Moderate effort produces the best result.
2．The underlined word “go-getter” in paragraph 3 refers to someone Who_______.
A．is good at handling pressure B．works hard to become successful
C．a has a natural talent for his job. D．gets on well with his co-workers
3．What can be inferred from the last paragraph
A．A good thinker is able to inspire other people.
B．Experience unrelated to your job is useless.
C．A cheerful mood helps make a creative mind.
D．Focusing on what you do raises productivity.
4．What does the text seem to advocate
A．Middle-of-the-road work habits. B．Balance between work and family.
C．Long-standing cultural traditions. D．Harmony in the work environment.
（2022·浙江·统考高考真题）For nearly a decade now, Merebeth has been a self-employed pet transport specialist. Her pet transport job was born of the financial crisis(危机)in the late 2000s. The downturn hit the real estate (房地产)firm where she had worked for ten years as an office manager. The firm went broke and left her looking for a new job. One day, while driving near her home, she saw a dog wandering on the road, clearly lost. She took it home, and her sister in Denver agreed to take it. This was a loving home for sure, but 1, 600 miles away. It didn’t take long for Merebeth to decide to drive the dog there herself. It was her first road trip to her new job.
Merebeth’s pet delivery service also satisfies her wanderlust. It has taken her to every state in the US except Montana, Washington and Oregon, she says proudly. If she wants to visit a new place, she will simply find a pet with transport needs there. She travels in all weathers. She has driven through 55 mph winds in Wyoming, heavy flooding and storms in Alabama and total whiteout conditions in Kansas.
This wanderlust is inherited from her father, she says. She moved their family from Canada to California when she was one year old, because he wanted them to explore a new place together. As soon as she graduated from high school she left home to live on Catalina Island off the Californian coast, away from her parents, where she enjoyed a life of sailing and off-road biking.
It turns out that pet transporting pays quite well at about $30, 000 per year before tax. She doesn’t work in summer, as it would be unpleasantly hot for the animals in the car, even with air conditioning. As autumn comes, she gets restless—the same old wanderlust returning. It’s a call she must heed alone, though. Merebeth says, “When I am on the road, I’m just in my own world. I’ve always been independent-spirited and I just feel strongly that I mush help animals.”
5．Why did Merebeth changed her job
A．She wanted to work near her home.
B．She was tired of working in the office.
C．Her sister asked her to move to Denver.
D．Her former employer was out of business.
6．The word “wanderlust” in paragraph 2 means a desire to _________
A．make money. B．try various jobs.
C．be close to nature. D．travel to different places.
7．What can we learn about Merebeth in her new job
A．She has chances to see rare animals.
B．She works hard throughout the year.
C．She relies on herself the whole time.
D．She earns a basic and tax-free salary.
（2021·北京·高考真题）If you are planning to start a career in the field of education，science，or culture，then an internship（实习） at UNESCO will be ideal for you．
Who can apply？
You have completed your full-time university studies；or．
You are studying in a graduate program for a master's degree．
Applicants in technical assignments must have reached the last year of their studies in a technical institution．
What are the requirements？
You must be at least 20 years old．
You should have a good command （掌握） of either English or French．
You must have an excellent knowledge of office-related software．
You should be able to work well in a team and adapt to an international working environment．
You should possess strong interpersonal and communication skills．
What do you need to prepare？
Visa：You should obtain the necessary visas．
Travel：You must arrange and finance your travel to and from the location where you will do your internship．
Medical insurance：You must show proof of a comprehensive health insurance valid（有效的）in the target country for the entire period of the internship．UNESCO will provide limited insurance coverage up to USD30,000 for the internship period．
Medical certificate：You must provide a medical certificate indicating you are fit to work．
Motivation letter：You should have your motivation letter ready before filling out the application form．
Your application will be accessed by UNESCO managers and will stay in our database for six months．We do not respond to every candidate．If selected，you will be contacted by a manager．If you do not receive any update within six months，it means that your application has not been successful．
8．According to this passage，applicants are required to________．
A．hold a master's degree in science
B．have international work experience
C．be fluent in either English or French
D．present a letter from a technical institution
9．What will UNESCO provide for the internship period？
A．Limited medical insurance coverage．
B．Training in communication skills．
C．A medical certificate for work．
D．Financial support for travel．
10．What should applicants do before filling out the application form？
A．Contact UNESCO managers． B．Get access to the database．
C．Keep a motivation letter at hand． D．Work in a team for six months．
（2021·全国·高考真题）By day, Robert Titterton is a lawyer. In his spare on stage beside pianist Maria Raspopova — not as a musician but as her page turner. “I’m not a trained musician, but I’ve learnt to read music so I can help Maria in her performance.”
Mr Titterton is chairman of the Omega Ensemble but has been the group’s official page turner for the past four years. His job is to sit beside the pianist and turn the pages of the score so the musician doesn’t have to break the flow of sound by doing it themselves. He said he became just as nervous as those playing instruments on stage.
“A lot of skills are needed for the job. You have to make sure you don’t turn two pages at once and make sure you find the repeats in the music when you have to go back to the right spot.” Mr Titterton explained.
Being a page turner requires plenty of practice. Some pieces of music can go for 40 minutes and require up to 50 page turns, including back turns for repeat passages. Silent onstage communication is key, and each pianist has their own style of “nodding” to indicate a page turn which they need to practise with their page turner.
But like all performances, there are moments when things go wrong. “I was turning the page to get ready for the next page, but the draft wind from the turn caused the spare pages to fall off the stand,” Mr Titterton said, “Luckily I was able to catch them and put them back.”
Most page turners are piano students or up-and-coming concert pianists, although Ms Raspopova has once asked her husband to help her out on stage.
“My husband is the worst page turner,” she laughed. “He’s interested in the music, feeling every note, and I have to say: ‘Turn, turn!’ “Robert is the best page turner I’ve had in my entire life.”
11．What should Titterton be able to do to be a page turner
A．Read music. B．Play the piano.
C．Sing songs. D．Fix the instruments.
12．Which of the following best describes Titterton’s job on stage
A．Boring. B．Well-paid.
C．Demanding. D．Dangerous.
13．What does Titterton need to practise
A．Counting the pages. B．Recognizing the “nodding”.
C．Catching falling objects. D．Performing in his own style.
14．Why is Ms Raspopova’s husband “the worse page turner”
A．He has very poor eyesight. B．He ignores the audience.
C．He has no interest in music. D．He forgets to do his job.
（2020·浙江·统考高考真题）Today's world is not an easy adjustment for young adults. Key skill set for success is persistence (毅力), a characteristic that researchers say is heavily influenced by fathers. Researchers from Brigham Young University discovered that fathers are in a unique position to help their adolescent children learn persistence.
BYU professors Laura Padilla-Walker and Randal Day arrived at these findings after following 325 American families over several years. And over time，the persistence gained through fathers led to higher achievement in school.
"There are relatively few studies that stress the unique role of fathers，"Padilla-Walker said. "This research also helps to prove that characteristics such as persistence-which can be taught-are key to a child's life success.”
Researchers determined that dads need to practice an "authoritative" parenting style. Authoritative parenting is not authoritarian:rigid，demanding or controlling. Rather，an authoritative parenting style includes some of the following characteristics:children feel warmth and love from their father；responsibility and the reasons behind rules are stressed children are given an appropriate level of autonomy(自主权).
In the study，about 52 percent of the dads exhibited above-average levels of authoritative parenting. A key finding is that over time，children raised by an authoritative father were significantly more likely to develop persistence，which leads to better outcomes in school.
This particular study examined 11 to 14-year-olds living in two-parent homes. Yet the researchers suggest that single parents still may play a role in teaching the benefits of persistence，which is an avenue of future research.
15．What is special about the BYU professors' study
A．It centered on fathers' role in parenting.
B．It was based on a number of large families.
C．It analyzed different kinds of parenting styles.
D．It aimed to improve kids' achievement in school.
16．What would an authoritative father do when raising his children
A．Ignore their demands. B．Make decisions for them.
C．Control their behaviors. D．Explain the rules to them.
17．Which group can be a focus of future studies according to the researchers
A．Single parents.
B．Children aged from 11 to 14.
C．Authoritarian fathers.
D．Mothers in two-parent homes.
18．Which of the following is the best title for the text
A．Three Characteristics of Authoritative Fathers.
B．Key Skills for Young Adults to Succeed in Future.
C．Children Tend to Learn Determination from Father.
D．Family Relationship Influences School Performance.
（2021·浙江·统考高考真题）More than 25 years ago, Saroo Brierley lived in rural（农村）India. One day, he played with his brother along the rail line and fell asleep. When he woke up and found himself alone, the 4-year-old decided his brother might be on the train he saw in front of him-so he got on.
That train took him a thousand miles across the country to a totally strange city. He lived on the streets, and then in an orphanage（孤儿院）. There, he was adopted by an Australian family and flown to Tasmania.
As he writes in his new book, A Long Way Home, Brierley couldn't help but wonder about his hometown back in India. He remembered landmarks, but since he didn't know his town's name, finding a small neighborhood in a vast country proved to be impossible.
Then he found a digital mapping program. He spent years searching for his hometown in the program's satellite pictures. In 2011, he came across something familiar. He studied it and realized he was looking at a town's central business district from a bird's-eye view. He thought, “On the right-hand side you should see the three-platform train station”—and there it was. "And on the left-hand side you should see a big fountain"-and there it was. Everything just started to match.
When he stood in front of the house where he grew up as a child, he saw a lady standing in the entrance. "There's something about me, " he thought—and it took him a few seconds but he finally remembered what she used to look like.
In an interview Brierley says, "My mother looked so much shorter than I remembered. But she came forth and walked forward, and I walked forward, and my feelings and tears and the chemical in my brain, you know, it was like a nuclear fusion（核聚变）. I just didn't know what to say, because I never thought seeing my mother would ever come true. And here I am, standing in front of her. ”
19．Why was Brierley separated from his family about 25 years ago
A．He got on a train by mistake.
B．He got lost while playing in the street.
C．He was taken away by a foreigner.
D．He was adopted by an Australian family.
20．How did Brierley find his hometown
A．By analyzing old pictures.
B．By travelling all around India.
C．By studying digital maps.
D．By spreading his story via his book.
21．What does Brierley mainly talk about in the interview
A．His love for his mother.
B．His reunion with his mother.
C．His long way back home.
D．His memory of his hometown.
（2020·全国·高考真题）Emoji(表情符号) and Workplace Communication
In Asia, messaging platforms are growing rapidly, with users in the hundreds of millions, both at work and play. ___22___. It’s been reported that 76 percent of employees in some western countries are using emojis at work.
Written communications can often read as cold and dull. Using emojis can add humor and feeling, keeping intention clear. ___23___, encouraging better and more frequent communication.
In any given office, employees can range from age 22 to 70 and beyond, and finding common ground in communication style can be a challenge. ___24___. While the younger generations prefer to communicate visually, for those used to working with traditional tools like email, it may feel like a learning curve(曲线). The good news is that it’s simple to learn and can be worth the effort.
There is also the matter of tone(语气). Who hasn’t received an email so annoying that it ruined an entire day ___25___. Emoji can help communication feel friendlier, and even a serious note can be softened with an encouraging smile.
___26___, and emoji can contribute directly to that positive outcome. And when your employees begin adding smiling emojis to their business communication, you’ll know you have succeeded in improving your work culture.
A．Message with emojis feel more conversational
B．Even a formal email can seem cold and unfriendly
C．Sending smiling faces to colleagues may seem strange
D．The popularity of these platforms is spreading globally
E．Giving employees the tools enables them to communicate honestly
F．Studies show that friendlier communication leads to a happier workplace
G．An easy way to bring all work generations together is with a chat platform
参考答案：
1．D 2．B 3．C 4．A
【导语】这是一篇说明文。文章主要介绍了许多人认为工作到最大限度是成功的秘诀，但研究发现，适度的工作也会带来成果。所以要适度工作，工作时要有积极的情绪，这会让自己在工作中更有效率。
1．推理判断题。根据第一段“Many people believe that working to the maximum is the secret to success, but research has found that moderation(适度) also gets results on the job.(许多人认为工作到最大限度是成功的秘诀，但研究发现，适度的工作也会带来成果。)”和第二段中“In a study led by Ellen Langer of Harvard University, researchers asked people to translate sentences into a new a made-up language. Subjects who practiced the language moderately beforehand made fewer errors than those who practiced extensively or not at all.(在哈佛大学Ellen Langer领导的一项研究中，研究人员要求人们将句子翻译成一种新的虚构的语言。那些事先适度练习这门语言的受试者比那些全力练习或根本不练习的受试者犯的错误要少。)”可知，第一段提出主题，即适度的工作也会带来成果，接着第二段作者用Ellen Langer的研究来证明这一点，由此可推知，Ellen Langer的研究表明适度的努力会产生最好的结果。故选D。
2．词句猜测题。根据划线单词下文“while his colleagues who chat over a relaxed conference-room meal get dirty looks from the corner office.(而他那些在会议室吃饭时闲聊的同事们则在角落办公室里得到不屑的目光。)”可知，while前后是对比关系，那些在会议室吃饭时闲聊的同事会得到别人不屑的目光，即被认为不努力工作，相反，那些在办公桌前吃午饭的年轻银行家可能被视为是一个努力工作以求成功的人，由此可知，划线单词go-getter，指的是那些努力工作以求成功的人，故选B。
3．推理判断题。根据最后一段中“Also, there is a lot of research showing that a positive mood leads to higher levels of productivity and creativity.(此外，许多研究表明，积极的情绪能够提高生产力和创造力。 )”可知，积极的情绪能够提高生产力和创造力，由此可推知，愉快的心情有助于创造性思维。故选C。
4．推理判断题。根据第一段中“but research has found that moderation(适度) also gets results on the job.(但研究发现，适度的工作也会带来成果)”和第二段中“High conscientiousness is related to lower job performance, especially in simple jobs where it doesn’t pay to be a perfectionist.(高尽责性与低工作表现有关，尤其是在简单的工作中，追求完美并不值得。)”可知，文章主要介绍研究表明适度的工作也会带来成果，所以文章提倡适度工作，即中庸的工作习惯。故选A。
5．D 6．D 7．C
【分析】本文是一篇记叙文。文章讲述Merebeth从事的新工作。近十年来，她一直是一名自营宠物运输专家。
5．推理判断题。根据第一段中“The downturn hit the real estate （房地产）firm where she had worked for ten years as an office manager. The firm went broke and left her looking for a new job.（她曾在一家房地产公司做了10年的办公室经理，经济低迷打击了这家公司。 公司破产了，她只好另寻新工作）”，可知，Merebeth之所以换工作，是因为她以前的雇主破产了。故选D。
6．词义猜测题。根据第二段中“It has taken her to every state in the US except Montana, Washington and Oregon, she says proudly. If she wants to visit a new place, she will simply find a pet with transport needs there. She travels in all weathers.（她自豪地说，除了蒙大拿州、华盛顿州和俄勒冈州，她走遍了美国所有的州。如果她想去一个新的地方，她只需要找到一个有交通需要的宠物。 她风雨无阻地旅行）”，可知，划线词的意思是“渴望去不同的地方旅行”。故选D。
7．推理判断题。根据最后一段中“When I am on the road, I'm just in my own world. I've always been independent-spirited and I just feel strongly that I mush help animals.（当我在路上的时候，我只是在自己的世界里。 我一直很独立，我强烈地觉得我必须帮助动物）”，可知，Merebeth在她的新工作中一直都是靠自己。故选C。
【点睛】
8．C 9．A 10．C
【分析】本文是一篇应用文，主要讲的是联合国教科文组织的实习项目。
8．细节理解题。根据What are the requirements？部分的You should have a good command （掌握） of either English or French（你应该精通英语或法语）可知，申请者必须精通英语或法语，故选C。
9．细节理解题。根据What do you need to prepare？部分的UNESCO will provide limited insurance coverage up to USD30,000 for the internship period（联合国教科文组织将为实习期间提供不超过3万美元的有限保险）可知，教科文组织为实习期间提供有限的医疗保险，故选A。
10．细节理解题。根据倒数第二段的You should have your motivation letter ready before filling out the application form（在填写申请表之前，你应该准备好你的动机信）可知，在填写申请表之前，申请人应将动机信放在手边，故选C。
11．A 12．C 13．B 14．D
【导语】这是一篇记叙文。主要讲述了为钢琴演奏者做翻页工作的Robert Titterton和他的工作情况。
11．细节理解题。根据第一段“I’m not a trained musician, but I’ve learnt to read music so I can help Maria in her performance.(我不是受过训练的音乐家，但我学会了识谱，这样我就可以在Maria的表演中帮助她)”可知，因为Titterton识谱，所以可以在Maria的钢琴表演中为她翻页。故选A项。
12．推理判断题。根据第三段“A lot of skills are needed for the job. You have to make sure you don’t turn two pages at once and make sure you find the repeats in the music when you have to go back to the right spot.(这项工作需要很多技能。你必须确保你不会一次翻两页并且必要的时候确保你回到前面找到音乐重复的部分)”可知，为钢琴家翻页这项工作很需要技巧，所以Titterton的工作要求是很高的。故选C项。
13．细节理解题。根据第四段“Silent onstage communication is key, and each pianist has their own style of “nodding” to indicate a page turn which they need to practise with their page turner.(无声的舞台交流是关键，每个钢琴家都有自己的“点头”风格来表示翻页，他们需要和翻页者进行练习)”可知，Titterton需要练习识别钢琴演奏者的“点头”示意来翻页。故选B项。
14．细节理解题。根据最后一段“He’s interested in the music, feeling every note, and I have to say: ‘Turn, turn!’(他对音乐很感兴趣，感受着每一个音符，所以我不得不说：“翻页，翻页！”)”可知，Ms Raspopova的丈夫因为对音乐感兴趣，所以帮她翻页的时候总是沉浸在音乐中而忘掉自己的工作，她不得不去提醒。故选D项。
15．A 16．D 17．A 18．C
【分析】这是一篇说明文。研究人员发现，父亲在帮助青春期的孩子学习毅力方面具有独特的地位。研究人员认为，父亲们需要采用一种“权威”的养育方式，且一项重要的发现是，随着时间的推移，由权威父亲抚养长大的孩子更有可能培养出坚持不懈的精神，从而在学校取得更好的成绩。
15．细节理解题。根据第一段最后一句Researchers from Brigham Young University discovered that fathers are in a unique position to help their adolescent children learn persistence.（杨百翰大学的研究人员发现，父亲在帮助青春期的孩子学习毅力方面具有独特的地位）可知杨百翰大学研究的特别之处在于，它关注的是父亲在养育子女中的角色。故选A。
16．推理判断题。根据第四段中Rather，an authoritative parenting style includes some of the following characteristics: children feel warmth and love from their father；responsibility and the reasons behind rules are stressed children are given an appropriate level of autonomy.（相反，权威的养育方式包括以下一些特征:孩子们感受到来自父亲的温暖和爱；强调责任和规则背后的原因；孩子们被给予适当的自主权）可知一个有权威的父亲在抚养孩子时会向他们解释规则。故选D。
17．细节理解题。根据最后一段最后一句Yet the researchers suggest that single parents still may play a role in teaching the benefits of persistence，which is an avenue of future research.（然而，研究人员认为，单亲父母仍然可能在教授坚持不懈的好处方面发挥作用，这是未来研究的一个方向）可知根据研究人员的说法，单亲父母是未来研究的重点。故选A。
18．主旨大意题。根据文章倒数第二段中A key finding is that over time，children raised by an authoritative father were significantly more likely to develop persistence，which leads to better outcomes in school.（一项重要的发现是，随着时间的推移，由权威父亲抚养长大的孩子更有可能培养出坚持不懈的精神，从而在学校取得更好的成绩）和文章主要内容为说明父亲在养育子女中的角色，故选C选项“孩子们倾向于向父亲学习决心”最符合文章标题。故选C。
19．A 20．C 21．B
【导语】这是一篇记叙文。文章主要讲述了布尔利小时候意外走失，长大后通过自己努力找回家人的故事。
19．细节理解题。根据第一段最后一句“When he woke up and found himself alone: the 4-year-old decided his brother might be on the train he saw in front of him-so he got on.(当他醒来发现自己一个人时：4岁的孩子判断他哥哥可能在他前面看到的火车上，所以他上了车)”以及第二段中“That train took him a thousand miles across the country to a totally strange city.(那列火车把他带到了一个千里迢迢之外的陌生城市）”可知，布尔利在25年前和家人分开是因为他误上了火车。故选A项。
20．细节理解题。通过文章第四段“Then he found a digital mapping program. He spent years searching for his hometown in the program’s satellite pictures.(然后他找到了一个数字地图程序。他花了数年时间在该节目的卫星图片中寻找家乡)”以及“Everything just started to match.(一切都开始匹配了）”可知，布尔利是通过研究数字地图找到家乡的。故选C项。
21．细节理解题。通过文章最后一段“In an interview Brierley says: “My mother looked so much shorter than I remembered. But she came forth and walked forward, and I walked forward, and my feelings and tears and the chemical in my brain, you know: it was like nuclear fusion（核聚变）. just didn’t know what to say: because I never thought seeing my mother would ever come true. And here I am, standing in front of her.(在一次采访中，布尔利说：“我妈妈看起来比我记忆中矮多了。但是她走了出来，朝我走来，我也向着她走去，我的感情、眼泪和大脑里的化学物质，你知道的：就像发生了核聚变。只是不知道该说些什么：因为我从没想过见到我母亲会成为现实。我就在这里，站在她面前。)”可知，作者在采访中讲述了他和母亲的团聚。故选B项。
22．D 23．A 24．G 25．B 26．F
【分析】本文是一篇说明文。文章介绍了表情符号以及在工作交流所带来的优势。
22．根据前句“In Asia, messaging platforms are growing rapidly, with users in the hundreds of millions, both at work and play.(在亚洲，即时通讯平台正在迅速发展，无论是工作还是娱乐，都有数亿用户)”和后句“It's been reported that 76 percent of employees in some western countries are using emojis at work.(据报道，在一些西方国家，76%的员工在工作中使用表情符号)”可知，前后句都说明了即时通讯平台受欢迎程度。所以选择项D. The popularity of these platforms is spreading globally. (这些平台的受欢迎程度正在全球蔓延)符合题意。故选D。
23．根据前句“Using emojis can add humor and feeling, keeping intention clear.(使用表情符号可以增加幽默和感情，保持明确的意图)”和后半句“encouraging better and more frequent communication.(鼓励更好更频繁的交流)”可知，这里陈述使用表情符号的优点。所以选择项A. Messages with Emojis feel more conversational. (使用表情符号的信息让人感觉更健谈)符合题意。故选A。
24．根据前句“In any given office, employees can range from age 22 to 70 and beyond, and finding common ground in communication can be a challenge. (在任何一间办公室，员工的年龄从22岁到70岁甚至更大，在交流中找到共同点可能是一项挑战)” 中关键词句“employees can range from age 22 to 70 and beyond,”与选择项中“all work generations”是一致的。故选G。
25．根据前句“ Who hasn’t received an email so annoying that it ruined an entire day (谁没有收到过毁掉了一整天的邮件呢？)”和后文介绍表情的优点，可知，这里陈述电子邮件的缺点。所以选择项B. Even a formal email can seem cold and unfriendly. (即使是一封正式的电子邮件也会显得冷淡和不友好)故选B。
26．根据后句“and Emoji can contribute directly to that positive outcome. (并且表情符号可以直接促成这种积极的结果)”可知，这里陈述表情符号能给工作场所带来的好处。所以选择项F. Studies show that friendlier communication leads to a happier workplace. (研究表明，更友好的沟通会带来更快乐的工作场所)故选F。
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