Unit 2 Travelling Around Listening and Talking 课件（共34张PPT）

(共34张PPT)
Unit 2 Travelling around
Listening and Talking
Learning objectives
In this class, you will
1. listen and get the main idea of a natural telephone
conversation and infer the two speakers ’ relationship;
2. analyze how the phone call is developed and what polite and formal expressions are used;
3. role-play a phone call to make a reservation.
高中英语
What should we reserve before or while we travel
a hotel room
flight/train tickets
tickets for some scenic spots ...
Warming up
Have you ever made any reservations
A dinner table
A hotel room
预定
高中英语
Warming up
When we talk about these reservations, what words
or expressions come into your mind
.travel date(s)
. preferred time
. departure city & arrival city . one way or return tickets
. flight class
(first/business/economy class)
. method of payment
. kind of room (2 single
beds, double bed, king bed) . check in/check out
. special requests
.
高中英语
…
Listening and answering
1. What are the two speakers talking about
Buying a plane ticket.
2. What is the relationship between the two speakers
An airline reservation agent and a customer.
高中英语
The way they speak (tone, intonation, language) :
polite and formal: sir, would you like to … , I’d like to … , thank you, may I ask … , please …
高中英语
Listening and answering
Relationship between two speakers Why
W: Skies Airlines. How can I help you
M: I’d like to buy a plane ticket from …
Thinking
What information should be included when we book
. departure city & arrival city
. travel date
. one way or return
. preference
name
. method of payment
.
an airline ticket
高中英语
.
…
. departure city & arrival city
. travel date
. one way or return
. preference
name
. method of payment
.
Please listen again and take down the specific information.
Listening and note-taking
高中英语
.
…
departure city & arrival city
from London to Paris
travel date
on the 23rd of December
one way or return
one way
preference
the 9:30 flight
business class
name
Robert Williams
method of payment
by credit card
高中英语
Listening and gap-filling
高中英语
How may I help you / How can I help you
I want to buy … / I ’d like to buy …
Which do you prefer / Which would you prefer
Listening and gap-filling
高中英语
Opening How can I help you
I ’d like to buy a
plane ticket …
Talking about time On what date are you travelling
On the 23rd of
December.
Listening and gap-filling
高中英语
Talking about what you prefer There are two flights … Which do you prefer ___________ Would you like to travel _________ business class or economy Would you like to book a return flight this time The 9:30 flight, please. I ’d like to travel ______ business class. No, thank you . I’m taking the train back.
Listening and gap-filling
高中英语
Other information May I have name, sir your
Robert Williams.
Payment May I ask how you
By credit card.
would like _____________ to pay
Listening and gap-filling
高中英语
W: Skies Airlines. How can I help you
M: I ’ d like to buy a plane ticket from London to Pairs.
W: Certainly, sir. On what date are you travelling
M: On the 23rd of December.
W: There are two flights that day … Which do you prefer
W: Would you like to travel business class or economy
M: I ’d like to travel business class.
After listening
How to make a formal and polite conversation Underline the formal and polite expressions.
高中英语
W: Would you like to book a return flight this time
M: No, thank you. I’m taking the train back.
W: May I have your name, sir
W: Robert Williams.
W: Thank you … I’ve made your booking. May I ask how
you would like to pay
M: By credit card.
W: OK, wait just a second, please …
After listening
高中英语
No, thank you.
May I have your name, sir
May I ask how would you like to pay
Wait just a second, please.
How can I help you
I’d like to …
Certainly, sir.
Which do you prefer
Would you like to …
After listening
Read aloud:
高中英语
Analyzing
Please read through the table in Activity 2 and see how their dialogue is developed.
Opening — date — preferred choices — other information such as name — method of payment
高中英语
Analyzing
1. Is this a complete conversation
2. What should a complete conversation include
高中英语
Analyzing
Starter: “ Skies Airlines.” — the name of the company
Linking phrases:
“Certainly, sir.”, “Thank you.”, and “OK, wait just a second, please.” …
Closing: reconfirm, “Thank you for flying with us.”
Other ways to start or end
高中英语
Organizing your thinking
Organize all the related information with the help of a mind map.
高中英语
starter,
linking phrases
closing
polite & formal expressions
Organizing your thinking
高中英语
starter,
linking phrases
closing
polite & formal expressions
Role-playing
高中英语
Role-playing
Imagine you are making plans for the holiday.
Choose one of the situations on Page 29 and role-play a phone call with a partner.
高中英语
Example
高中英语
Example
高中英语
Example
高中英语
Example
高中英语
Sample conversation
A: Happy Hotel. How can I help you
B: I’d like to book a room.
A: Certainly, sir. On what dates would you like to stay B: From the 4th to the 7th of November.
A: We have rooms with 2 single beds, double bed, and king bed available. Which do you prefer
B: I’d like a king bed, please. Oh, and could I have a non-smoking room
高中英语
A: All of our rooms are non-smoking. Do you have any other special requests
B: Yes, I’d like to have a room with a view. Oh, and
a quiet room. I’ll really need to get some rest.
A: That can certainly be arranged.
B: And does your hotel have Internet
A: There is free WiFi throughout the hotel for
guests, and we also have computers and
Internet in our business centre where you can
use at no extra charge. May I have your name, sir
高中英语
B: John Peters.
A: Thank you, Mr. Peters. So, I have you down for a room with a view and a king-size bed from the 4th to the 7th of November. Check-in time is after
12:30 p.m., and check-out time is before 11:00 a.m.
breakfast. May I ask how you would like to pay
B: By credit card.
A: OK, wait just a second, please ...
高中英语
All of our rooms come with a com 送e的tary
Role-playing
It is your turn.
高中英语
a reservation phone call.
listening skills: speakers ’ relationship
content words vs. exact words
formal and polite expressions when making a reservation.
how a reservation phone call is developed and what information is usually included and role-played.
Summary
高中英语
1. Polish and role-play the phone call with your
partner again.
2. Write down your dialogue.
Homework
高中英语