(共23张PPT)
Unit 2 Understanding each other
project
Lead-in
Step
1
Listen to the dialogue and answer the question.
Can you define the two, honesty and responsibility
Lead-in
Step
1
honesty
responsibility:
the quality of being honest
never cheating or stealing
admit mistakes
always keeping promise
always telling the truth
W: Next, please
M: I’m afraid that there is a problem with this blouse. I bought it last week.
W: Right.
M:I washed it once and it’s shrunk .
W: I see. Did you follow the washing instructions
M: Yes, I followed the instructions on the label.
W: It’s very unusual. This is the first problem we’ve had with a Ray Nichols blouse
M: Well, I’d like my money back,please. Here’s the receipt.
W: We certainly can’t give you your money back. I’m afraid.
W: What.
M: We’ve never had any problems with this blouse shrinking in the past, and it’s very
popular.
W: Well, what can you do about it
M: Nothing. I’m sorry. I think it must be a fault with your washing machine. We can’t
accept responsibility.
W: Well. I ‘m sorry, but that’s not good enough. I want to make a complaint.
What is the woman doing
She is making a _______________.
complaint
That’s the theme of the conversation.
Do you know other situations where we need to communicate a message
making a complaint
giving a warning
making an invitation
asking for help
making an apology
…
How could these scenes be reproduced
By creating short plays.
What is a play
A play is a piece of writing performed by actors in a theatre or on television or radio. Most plays are in the form of a dialogue. A large amount of casual speech is used, sometimes with incomplete sentences. The main elements of a play are characters, settings, stage directions, plot, conflicts, climax and theme.
Exploration
Step
2
Elements of a play
Setting
Character
Plot
Theme
The place and time at which the action
takes place
A person or an animal appearing in a play
The series of events that form the story of a play
The subject or main idea in a play
What situation would your group like to choose Why
We would like to create a short play about making a complaint. We think it is common for people to have different opinions from each other, so knowing how to solve problems is important for enhancing interpersonal relationships.
Think about the key information of the chosen situation in making short plays.
Challenges
Solutions
Communication skills
The difficulties the main character encounters when he/she communicates
with others in the chosen situation.
What is challenging about the situation?
Communication skills are the tools that
we can use to remove the barriers to
effective communication.
e.g Listen more carefully and responsively.
Translate your complaints or criticisms into specific requests and explain your requests.
Use body language...
How can you deal with these challenges
Scene1 In one community, some elderly women are crazy about square dancing after dinner. It disturbs the residents living nearby especially a young mother. The young mother thinks they should try to keep quiet during her son’s study time. However, some old women are very stubborn and refuse to do so.
Take making a complaint for example.
Take making a complaint for example.Think about the following key information of the situation.
Challenges
These elderly women need to work out after dinner. They are crazy about square dancing. It disturbs the residents living nearby especially a young mother. The young mother thinks they should try to keep quiet during her son’s study time. However, some old women are very stubborn and refuse to do so. They have been quarrelling over the issue since last month.
Take making a complaint for example.Think about the following key information of the situation.
Characters
some elderly women
a young mother
a community leader
Solutions
The community leader should ask them to have a nice conversation together and work out a plan which can satisfy both sides.
Take making a complaint for example.Think about the following key information of the situation.
Communication skills
The young mother can translate her complaints or criticisms into specific
requests at first. For example,
Why do you... it would help me...if you would...
Use body language to show how angry
the young mother is and how the elderly women feel about their needs.
Use appropriate communication styles to
let the mother and the old women express
their opinions.
Analyzing an example
Step
3
Read the sample in part C on page 27 and answer the following questions.
1.Why does Jack turn to Melissa for advice in Scene 1
2.Do you think Melissa is right
Jack is not sure whether to tell Amanda directly, so he wants to know what he shhould do from another person.
I think Messila is right. If Jack doesn’t tell Amanda immediately, she would be more disappointed once she learns the truth.
Role-play Scene 2 according to the script and answer the following questions.
Do you think the communication in the short play
is effective Why
Yes. When Jack apologize to Amanda, he does it by telling the truth and admitting his fault in a sincere manner, which we can feel through the way he says it and through his body language.
Act 1, Scene 1
Jake borrowed Amanda’s skateboard. Unfortunately, he broke it. He is with Melissa in
the canteen, asking her for advice.
Jake: I don’t know how to apologize to Amanda—she’s going to be so
angry!
Melissa: Well, you should talk to her directly. The longer you wait, the more
difficult it will be.
Scene 2
The next day, Jake walks over to Amanda to apologize.
Jake: (Sounding nervous) Hi, Amanda ... something bad has happened.
Amanda: Hi, Jake. What happened
Jake: (Making eye contact and speaking slowly and sincerely) When I was
trying out your skateboard, I slipped. When I got up, I found one of
the wheels had fallen off—I’m so sorry! I feel really bad about it.
Amanda: (Annoyed) How did that happen
Jake: (Embarrassed, looking down at the floor) It happened when I made a
jump over a low fence—it was my fault. I should have taken better
care of it.
Amanda: (Hesitating a bit) Well, it’s actually my brother’s skateboard. I
think he’ll be very angry when he finds out—he has a contest this
weekend!
Jake: (Surprised) I see. In that case, maybe we could ...
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____________________________________________
_______________________________
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Cooperation
Step
3
Create a short play based on your chosen situation
and write down the script.
If possible, rehearse it.
Presentation
Step
4
show time
Tips:
*learn how to say your lines: try to speak in different ways, e.g. politely, angrily, to see which way works best;
*perform with confidence and make sure that you can be heard clearly;
*use body language to show your feelings.
Polish your play according to your classmates’ comments and suggestions.
Homework
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