模板06 投诉信
年份 卷别 体裁
2024 新高考I&II卷 告知信
全国甲卷 演讲稿
2023 新高考I&II卷 建议信
全国甲&乙卷 征文投稿
2022 新高考I卷I&II 邀请信
全国甲卷 征文投稿
全国乙卷 征文投稿
题型 真题示例 关键词
投诉信 【浙江省金华市金东区浙江金华第一中学2024-2025学年高三上学期9月月考】假定你是李华，在美国某博物馆参观时，购买了一本介绍该馆所收藏文物的书籍，阅读后发现书中对一些中国文物(artifacts)的英文介绍有误。请你就此向博物馆写一封信，内容包括： 1. 投诉问题； 2. 提出建议。
投诉
考点揭秘 投诉信是用来投诉某人或某商家或单位，因为某事没有得到应有的对待，或者我们遇到的一些不文明现象。所购商品质量差，服务售后不满意，学校食堂饭菜质量不好等。内容涉及网购、书本、酒店服务、服饰、电子书等商品的质量问题。 在写投诉信时，应当关注问题本身，目的是解决问题。言语不应过激，切勿威胁对方。提出解决方案和诉求时要合情合理。 写投诉信时，一般都采用开门见山式写法。时态以一般现在时为主，一般过去时为辅。
第一段 自我介绍，表明投诉这次服务。
第二段 写明投诉原因，陈述问题，说明影响。
第三段 阐述要求，并表示自己期望回复。
模板01 满分必备词块
1. 抱怨 complain about
2. 表达不满 convey/express one’s dissatisfaction
3. 对……满意 be content/satisfied with
4. 糟糕的服务 poor service
5. 采取措施 take measures
6. 解决问题 deal with/solve the problem
7. 调查此次事件 investigate/look into the matter/incident
8. 出乎意料 out of one’s expectation
11. 向……道歉 make an apology to…/apologize to…
12. 出乎意料 out of one’s expectation
13. 不用说 needless to say
14. 尽快 as soon as possible
15. 把某事牢记在心 bear sth. in mind
模板02 满分句型
【满分句型模板之开篇“风头”句】
I’m writing to complain about...
我写信是为了抱怨。
I’m Li Hua, one of your customers.
我叫李华，是你的一位顾客。
I’m writing this letter in the hope that this problem can be solved as soon as possible.
我写这封信是为了希望这个问题能尽快得到解决。
【满分句型模板之中间“猪肚”句】
The reasons why I am not content with it are as follows.
我不满意的原因如下。
To make things worse...
更糟糕的是......
In addition, the dictionaries were so poorly packed up that the covers of two were worn.
此外，字典装得很差，两本书的封面都穿破了。
What’s worse, the number was smaller. Two dictionaries were missing.
更糟糕的是，这个数字更小了。两本字典不见了。
There is no doubt that you will take measures to deal with the problem.
毫无疑问，你会采取措施来解决这个问题。
I am writing to inform you that I am dissatisfied with your....
我写信通知你，我不满意你的.....
7. I feel sorry to trouble you but I am afraid that I have to make a complaint about....
很抱歉，打扰你了，但我恐怕不得不向你投诉...
8. I wish to draw your attention to the problem that I bought....
我想提醒您注意我购买......的问题
9. When I unpacked...and tried to use it,it did not work.
当我打开时……我试过了，但没有用。
【满分句型模板之结尾“豹尾”句】
I would be grateful if you could solve my problem as soon as possible.
如果你能尽快解决我的问题我将非常感谢。
I’m looking forward to your early reply.
盼望着早日收到你的回信。
3.When I took... out of the bag and examined... closely, I found...
当我拿…从包里出来检查……仔细地看，我发现……
4. Considering the above factors, I strongly request that you should solve this problem as soon as possible.
考虑到上述因素，我强烈要求你尽快解决这个问题。
5. I would appreciate it very much if you could...
如果你能......的话，我将非常感激
6. I trust you will take my complaints seriously and...
我相信你会认真对待我的投诉和......
7.I look forward to your dealing with these problems without delay.
我期待着你毫不拖延地处理这些问题。
8. I hope that my problem will get your consideration.
我希望我的问题能得到您的关注。
模板03 满分作文
【三段式满分作文模板一 】
To whom it may concern.
I am________(自我介绍）. ②1 feel bad to trouble you but I am afraid that I have to make a complaint about________.
The reason for my dissatisfaction is________（总体介绍）. In the first place,________（抱怨的第一个方面）.In addition,________(抱怨的第二个方面).Under these circumstances, I find it________(感觉）to________(抱怨的方面给你带来的后果).
I appreciate it very much if you could________（提出建议和请求），preferably________（进一步的要求),and I would like to have this matter settled by________(设定解决事情最后期限）Thank you for your consideration and I will be looking forward to your reply.
Yours,
Li Hua
【三段式满分作文模板二 】
Dear Sir/Madam,
My name is/I' m ________(①自我介绍). I am writing to you for something to tell you something about__________________(②投诉的内容).
___________(③简述导致矛盾的事件). I______________(④陈述本人曾做过的努力). But_____________（⑤投诉原因一）. Besides, _______________(⑥投诉原因二). To be frank, ________________(⑦客观评论，以示诚恳). I do hope/ I wish that__________(⑧表达本人期待的解决方案).
Do you agree with what I said I am expecting your answer.
Yours sincerely,
Li Hua
【浙江省金华市金东区浙江金华第一中学2024-2025学年高三上学期9月月考】假定你是李华，在美国某博物馆参观时，购买了一本介绍该馆所收藏文物的书籍，阅读后发现书中对一些中国文物(artifacts)的英文介绍有误。请你就此向博物馆写一封信，内容包括：
1. 投诉问题；
2. 提出建议。
注意：
1.词数 80 左右； 2. 可以适当增加细节，以使行文连贯。
Dear Sir or Madam,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours sincerely,
Li Hua
【答题思路】
开头：简要介绍自己购买书籍的情况。
投诉问题：具体指出书中对中国文物的英文介绍错误。
提出建议：建议博物馆更正错误信息，并提供准确的资料。
结尾：表达希望博物馆重视并解决这一问题，同时感谢博物馆的理解。
Dear Sir or Madam,
I’m Li Hua, a visitor from China. I purchased a book introducing the artifacts collected in your museum. However, to my disappointment, I discovered several errors in the English descriptions of some Chinese artifacts after reading it.
I sincerely suggest that your museum should have these errors corrected promptly. It’s crucial as accurate information helps visitors better understand and appreciate these precious cultural relics. I do hope my feedback will be taken seriously.
Thank you!
Yours sincerely,
Li Hua
【江西省南昌市东湖区南昌市2024-2025学年高三上学期期中】假定你是李华，现在正在英国某所中学读书。昨天你和朋友们在当地的一家海洋公园(marine park)里游玩，但在观看动物表演时，动物们的状态令人担忧。请你用英语给相关负责人写一封邮件，内容包括：
1. 所投诉的问题;
2. 你的期望。
注意：
1. 写作词数应为 80 左右;
2. 请在答题卡的相应位置作答。
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
【答题思路】
开头：表明身份及写信目的，引出下文对海洋公园动物表演问题的投诉。
主体：具体描述在海洋公园观看动物表演时，动物们表现出的如精神萎靡、动作迟缓等令人担忧的状态。
结尾：表达期望，如改善动物生活环境、停止表演等，希望对方重视并回复。
Dear Sir/Madam,
I am Li Hua, a student currently studying in a local high school in the UK. I recently visited your marine park with my friends yesterday and had an overall enjoyable experience, but I must express my concerns about the animal performances.
During the show, I noticed that the animals seemed stressed and not in their best condition. Their movements were sluggish, and some even appeared to be in discomfort. I believe it is crucial to ensure the welfare of these animals and provide them with an environment that is conducive to their health and well-being.
I hope that you will take these concerns seriously and consider improving the conditions for the animals. Thank you for your attention to this matter.
Best regards,
Li Hua
Passage 1
【2024届广东省江门市第一中学高三下学期阶段性考试（二）】假设你是李华，两周前你网购了一套丛书，昨天才到货，还存在其他问题，请就此向网店客服写邮件投诉。要点如下：
1. 陈述写信目的；
2. 投诉内容；
3. 提出你的要求。
注意:
1. 词数80词左右；
2. 可适当增加细节，使行文连贯；
3. 开头结尾已给出，不计入总词数。
Dear sir or madam,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours Sincerely,
Li Hua
【答案】Dear sir or madam,
I am one of your customers. I am writing to complain about an order.
I ordered a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing.
I believe I have every right to ask you to deal with this problem. I hope that you either refund my money or deliver a new set of books to me. Besides, I’d like to be informed of the process of your dealing with my complaint.
Looking forward to your reply.
Yours sincerely,
Li Hua
【导语】本篇书面表达属于应用文，要求考生写一封邮件，就网购的一套丛书的问题表示投诉，要点如下：1. 陈述写信目的；2. 投诉内容；3. 提出你的要求。
【详解】1.词汇积累
缺损的：missing→defective
另外：besides→moreover
更糟糕的是：to make matters worse→worse still
处理：deal with→cope with
2.句式拓展
同义句转换
原句：And much to my disappointment, the books were so poorly packed up that the cover of one book was torn.
拓展句：And I was disappointed that the books were so poorly packed up that the cover of one book was torn.
【点睛】[高分句型1] And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. (运用了so...that...引导的结果状语从句)
[高分句型2] I hope that you either refund my money or deliver a new set of books to me. (运用了that引导的宾语从句)
Passage 2
【河北省阜城实验中学2024-2025学年高三上学期9月月考】假设你是李华，于2015年3月3日搭乘国外某航空公司航班 (flight number BA793) 回国，旅途的糟糕经历令你很不愉快，现请用英文给该航空公司写一封投诉信。
信件要点包括：
1.陈述写信原因；
2.投诉内容：
1).航班延误了7小时
2).登机后的不愉快经历
3).托运的行李箱被损坏
3.提出你的要求。
_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
【答案】I am writing to complain about the terrible flight BA793 which I took to return to China on March 3rd 2015.
First of all, the flight was late for seven hours. What's more, when I was in the plane, I found it very dirty and noisy. Finally, my check-in luggage was broken when I got it back.
It is highly appreciated if you could give me a reasonable explanation and a refund of the ticket. And I hope you should improve your service and assure this will not happen again. Looking forward to your reply.
【导语】本篇书面表达属于应用文。要求考生就搭乘国外某航空公司航班回国旅途的糟糕经历给该航空公司写一封投诉信。
【详解】1.词汇积累
返回：return→go back
此外：what’s more→besides
最后：finally→at last
确保：assure→make sure
2.句式拓展
同义句转换
原句：It is highly appreciated if you could give me a reasonable explanation and a refund of the ticket.
拓展句：I will appreciate it if you could give me a reasonable explanation and a refund of the ticket.
【点睛】【高分句型1】I am writing to complain about the terrible flight BA793 which I took to return to China on February 28th 2018.（运用了which引导的定语从句）
【高分句型2】It is highly appreciated if you could give me a reasonable explanation and a refund of the ticket.（运用了it作形式主语，if引导主语从句）
Passage 3
【浙江省杭州学军中学2024-2025学年高三上学期9月月考】假定你是李华，在美国某博物馆参观时，购买了一本介绍该馆所收藏文物的书籍，阅读后发现书中对一些中国文物(artifacts)的英文介绍有误。请你就此向博物馆写一封信，内容包括：
1. 投诉问题；
2. 提出建议。
注意：
1. 词数80左右; 2. 可以适当增加细节，以使行文连贯。
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
【答案】Possible Version 1
Dear Sir or Madam,
I am Li Hua, a Chinese who paid a visit to your museum the other day. I am writing to express my complaint about the mistakes in your book introducing the cultural relics in your museum.
It comes as a shock that some obvious errors in the introduction of Chinese artifacts are found in the book. The symbolic significance differs between Chinese and western dragons but there exists misinterpretation in a Chinese painting. Worse still, the authors and dates marked on some artifacts are at odds with the facts, which will definitely ruin the reputation of your museum. It is preferable to organize experts to review this book and remove the books with incorrect introduction.
I hope you can take my appeal into consideration. Looking forward to your favorable reply.
Yours sincerely,
Li Hua
Possible Version 2
Dear Sir or Madam,
My name is Li Hua, and I am writing to bring to your attention certain inaccuracies I discovered in a book about your artifact collection, which I purchased during my recent visit to your museum.
There are several incorrect descriptions concerning Chinese artifacts in the book. The jade teapot is actually from the Han Dynasty, contrary to what was stated in the book as a modern handicraft. Besides, the violet silk gown, mistakenly identified as a royal Japanese dress, is in fact a traditional Chinese Hanfu. To clarify these issues, I recommend consulting with specialists for a comprehensive review. It would be beneficial if the publishers could arrange a recall of the current edition for necessary updates.
I believe these actions would uphold/ maintain/ preserve the authenticity/ credibility of the book’s content. Your prompt resolution would be highly appreciated.
Yours sincerely,
Li Hua
【导语】本篇书面表达属于应用文。考生在美国某博物馆参观时，购买了一本介绍该馆所收藏文物的书籍，阅读后发现书中对一些中国文物(artifacts)的英文介绍有误。请考生根据提示就此事向博物馆写一封信。
【详解】1.词汇积累
购买：purchase→buy
关于：concerning→regarding
传统的：traditional→conventional
事实上：in fact→ as a matter of fact
2.句式拓展
简单句变复合句
原句：To clarify these issues, I recommend consulting with specialists for a comprehensive review.
拓展句：To clarify these issues, I recommend that you should consult with specialists for a comprehensive review.
【点睛】[高分句型1] My name is Li Hua, and I am writing to bring to your attention certain inaccuracies I discovered in a book about your artifact collection, which I purchased during my recent visit to your museum. (运用省略了引导词that/which的定语从句和which引导的非限制性定语从句)
[高分句型2] The jade teapot is actually from the Han Dynasty, contrary to what was stated in the book as a modern handicraft. (运用了what引导的宾语从句)
Passage 4
假定你是李华，正在美国交流学习，你上周于3月28号在亚马逊网站上购买了一件夹克衫 (order number: 2403285264)，到货后发现有瑕疵，请你给网站客服人员写一封邮件，申请解决售后问题。
内容包括：
1. 说明问题；
2. 提出解决方案。
注意:
1. 字数为80 字左右；
2. 可以适当增加细节以使行文连贯。
Dear Customer Service,
_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Sincerely Yours,
Li Hua
【答案】Dear Customer Service,
As a loyal customer of Amazon, I am writing to seek your assistance with an unsuccessful purchase. It took place last week on your website.
On March 28, I bought a jacket with the order number of 2403285264 on your website. However, when it arrived, I noticed that there was a small hole in the left sleeve. Since the jacket is not fit to wear any more, I would like to request a replacement with the postage covered or a full refund.
Your prompt attention and assistance would be highly appreciated. Thanks a lot and have a nice day!
Sincerely Yours,
Li Hua
【导语】本篇书面表达属于应用文。要求考生给亚马逊网站客服人员写一封邮件，申请解决售后问题。
【详解】1.词汇积累
帮助：assistance→help
买：buy→purchase
适合的：fit→suitable
要求：request→require
2.句式拓展
简单句变复合句
原句：As a loyal customer of Amazon, I am writing to seek your assistance with an unsuccessful purchase. It took place last week on your website.
拓展句：As a loyal customer of Amazon, I am writing to seek your assistance with an unsuccessful purchase that took place last week on your website.
【点睛】【高分句型1】However, when it arrived, I noticed that there was a small hole in the left sleeve.(运用了when引导的时间状语从句，that引导的宾语从句)
【高分句型2】Since the jacket is not fit to wear any more, I would like to request a replacement with the postage covered or a full refund.(运用了since引导的原因状语从句)
Passage 5
假定你是李华，你发现学校图书馆的部分书籍损坏严重，影响阅读体验。请你向图书管理员Mr. Wang写一封投诉信，内容包括：
1. 问题描述；
2. 相应建议。
注意：
1. 词数80左右；
2. 可适当增加细节，使内容充实，行文连贯。
Dear Mr. Wang,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours sincerely,
Li Hua
【答案】Dear Mr. Wang,
I’m a student from Senior 3 in our school and I’m quite concerned about the condition of some books in our school library, so I’m writing to you to see if some changes could be made.
When I was going through books on the second floor in the library last week, I found some of them were terribly damaged, which had prevented my further reading. Therefore, I’m wondering whether you could repair or substitute the broken books and also educate the students to take good care of the books when borrowing them.
I hope you wouldn’t feel offended and sorry for any trouble this letter might cause and that the problem could be solved in time.
Yours sincerely,
Li Hua
【导语】本篇书面表达属于应用文，要求考生给图书管理员Mr. Wang写一封投诉信，描述学校图书馆的部分书籍损坏严重的情况，并给出相应建议。
【详解】1.词汇积累
严重地：terribly→severely
因此：therefore→hence
替换：substitute→replace
解决：solve→settle
2.句式拓展
同义句转换
原句：I’m a student from Senior 3 in our school and I’m quite concerned about the condition of some books in our school library, so I’m writing to you to see if some changes could be made.
拓展句：I’m a student who is from Senior 3 in our school and I’m quite concerned about the condition of some books in our school library, so I’m writing to you to see if some changes could be made.
【点睛】[高分句型1] When I was going through books on the second floor in the library last week, I found some of them were terribly damaged, which had prevented my further reading. (运用了when引导的时间状语从句，省略that的宾语从句和which引导的非限制性定语从句)
[高分句型2] Therefore, I’m wondering whether you could repair or substitute the broken books and also educate the students to take good care of the books when borrowing them. (运用了whether引导的宾语从句，when引导的时间状语从句的省略)
Passage 6
假定你是李华，前不久在某国外图书网店购买了几本英文小说，但有一本收到的书有误。请你给该网店写一封邮件，内容包括：
1．陈述问题；2．提出解决方案；3．期盼回复。
注意：
1．词数100左右；
2．可以适当增加细节，以使行文连贯。
Dear Sir or Madam,
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
【答案】Dear Sir or Madam,
I hope this email finds you well. I am writing to address an issue with a recent order I placed on your online bookstore. I received the package today, and while most of the books are correct and in good condition, there seems to be a mistake with one of the items. The book I received, titled Little Women, is not the one I intended to purchase, The Chocolate War.
I value your service and products, and also understand that errors can occur sometimes. To resolve the issue, I respectfully request a replacement for the wrong book and propose that the return shipping costs for it be covered by your bookstore.
Your timely reply is greatly appreciated.
Sincerely,
Li Hua
【导语】本篇书面表达属于应用文。要求考生就“前不久在某国外图书网店购买了几本英文小说，但有一本收到的书有误”一事，给该网店写一封邮件。
【详解】1.词汇积累
打算：intend to→plan to
解决：resolve/ address→settle down
重视：value→attach importance to
购买：purchase→buy
2.句式拓展
同义句转换
原句：To resolve the issue, I respectfully request a replacement for the wrong book and propose that the return shipping costs for it be covered by your bookstore.
拓展句：I respectfully request a replacement for the wrong book and propose that the return shipping costs for it be covered by your bookstore so that we can resolve the issue.
【点睛】[高分句型1] I received the package today, and while most of the books are correct and in good condition, there seems to be a mistake with one of the items. (运用了while引导的让步状语从句)
[高分句型2] To resolve the issue, I respectfully request a replacement for the wrong book and propose that the return shipping costs for it be covered by your bookstore. (运用了that引导的宾语从句)
21世纪教育网(www.21cnjy.com)模板06 投诉信
年份 卷别 体裁
2024 新高考I&II卷 告知信
全国甲卷 演讲稿
2023 新高考I&II卷 建议信
全国甲&乙卷 征文投稿
2022 新高考I卷I&II 邀请信
全国甲卷 征文投稿
全国乙卷 征文投稿
题型 真题示例 关键词
投诉信 【浙江省金华市金东区浙江金华第一中学2024-2025学年高三上学期9月月考】假定你是李华，在美国某博物馆参观时，购买了一本介绍该馆所收藏文物的书籍，阅读后发现书中对一些中国文物(artifacts)的英文介绍有误。请你就此向博物馆写一封信，内容包括： 1. 投诉问题； 2. 提出建议。
投诉
考点揭秘 投诉信是用来投诉某人或某商家或单位，因为某事没有得到应有的对待，或者我们遇到的一些不文明现象。所购商品质量差，服务售后不满意，学校食堂饭菜质量不好等。内容涉及网购、书本、酒店服务、服饰、电子书等商品的质量问题。 在写投诉信时，应当关注问题本身，目的是解决问题。言语不应过激，切勿威胁对方。提出解决方案和诉求时要合情合理。 写投诉信时，一般都采用开门见山式写法。时态以一般现在时为主，一般过去时为辅。
第一段 自我介绍，表明投诉这次服务。
第二段 写明投诉原因，陈述问题，说明影响。
第三段 阐述要求，并表示自己期望回复。
模板01 满分必备词块
1. 抱怨 complain about
2. 表达不满 convey/express one’s dissatisfaction
3. 对……满意 be content/satisfied with
4. 糟糕的服务 poor service
5. 采取措施 take measures
6. 解决问题 deal with/solve the problem
7. 调查此次事件 investigate/look into the matter/incident
8. 出乎意料 out of one’s expectation
11. 向……道歉 make an apology to…/apologize to…
12. 出乎意料 out of one’s expectation
13. 不用说 needless to say
14. 尽快 as soon as possible
15. 把某事牢记在心 bear sth. in mind
模板02 满分句型
【满分句型模板之开篇“风头”句】
I’m writing to complain about...
我写信是为了抱怨。
I’m Li Hua, one of your customers.
我叫李华，是你的一位顾客。
I’m writing this letter in the hope that this problem can be solved as soon as possible.
我写这封信是为了希望这个问题能尽快得到解决。
【满分句型模板之中间“猪肚”句】
The reasons why I am not content with it are as follows.
我不满意的原因如下。
To make things worse...
更糟糕的是......
In addition, the dictionaries were so poorly packed up that the covers of two were worn.
此外，字典装得很差，两本书的封面都穿破了。
What’s worse, the number was smaller. Two dictionaries were missing.
更糟糕的是，这个数字更小了。两本字典不见了。
There is no doubt that you will take measures to deal with the problem.
毫无疑问，你会采取措施来解决这个问题。
I am writing to inform you that I am dissatisfied with your....
我写信通知你，我不满意你的.....
7. I feel sorry to trouble you but I am afraid that I have to make a complaint about....
很抱歉，打扰你了，但我恐怕不得不向你投诉...
8. I wish to draw your attention to the problem that I bought....
我想提醒您注意我购买......的问题
9. When I unpacked...and tried to use it,it did not work.
当我打开时……我试过了，但没有用。
【满分句型模板之结尾“豹尾”句】
I would be grateful if you could solve my problem as soon as possible.
如果你能尽快解决我的问题我将非常感谢。
I’m looking forward to your early reply.
盼望着早日收到你的回信。
3.When I took... out of the bag and examined... closely, I found...
当我拿…从包里出来检查……仔细地看，我发现……
4. Considering the above factors, I strongly request that you should solve this problem as soon as possible.
考虑到上述因素，我强烈要求你尽快解决这个问题。
5. I would appreciate it very much if you could...
如果你能......的话，我将非常感激
6. I trust you will take my complaints seriously and...
我相信你会认真对待我的投诉和......
7.I look forward to your dealing with these problems without delay.
我期待着你毫不拖延地处理这些问题。
8. I hope that my problem will get your consideration.
我希望我的问题能得到您的关注。
模板03 满分作文
【三段式满分作文模板一 】
To whom it may concern.
I am________(自我介绍）. ②1 feel bad to trouble you but I am afraid that I have to make a complaint about________.
The reason for my dissatisfaction is________（总体介绍）. In the first place,________（抱怨的第一个方面）.In addition,________(抱怨的第二个方面).Under these circumstances, I find it________(感觉）to________(抱怨的方面给你带来的后果).
I appreciate it very much if you could________（提出建议和请求），preferably________（进一步的要求),and I would like to have this matter settled by________(设定解决事情最后期限）Thank you for your consideration and I will be looking forward to your reply.
Yours,
Li Hua
【三段式满分作文模板二 】
Dear Sir/Madam,
My name is/I' m ________(①自我介绍). I am writing to you for something to tell you something about__________________(②投诉的内容).
___________(③简述导致矛盾的事件). I______________(④陈述本人曾做过的努力). But_____________（⑤投诉原因一）. Besides, _______________(⑥投诉原因二). To be frank, ________________(⑦客观评论，以示诚恳). I do hope/ I wish that__________(⑧表达本人期待的解决方案).
Do you agree with what I said I am expecting your answer.
Yours sincerely,
Li Hua
【浙江省金华市金东区浙江金华第一中学2024-2025学年高三上学期9月月考】假定你是李华，在美国某博物馆参观时，购买了一本介绍该馆所收藏文物的书籍，阅读后发现书中对一些中国文物(artifacts)的英文介绍有误。请你就此向博物馆写一封信，内容包括：
1. 投诉问题；
2. 提出建议。
注意：
1.词数 80 左右； 2. 可以适当增加细节，以使行文连贯。
Dear Sir or Madam,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours sincerely,
Li Hua
【答题思路】
开头：简要介绍自己购买书籍的情况。
投诉问题：具体指出书中对中国文物的英文介绍错误。
提出建议：建议博物馆更正错误信息，并提供准确的资料。
结尾：表达希望博物馆重视并解决这一问题，同时感谢博物馆的理解。
Dear Sir or Madam,
I’m Li Hua, a visitor from China. I purchased a book introducing the artifacts collected in your museum. However, to my disappointment, I discovered several errors in the English descriptions of some Chinese artifacts after reading it.
I sincerely suggest that your museum should have these errors corrected promptly. It’s crucial as accurate information helps visitors better understand and appreciate these precious cultural relics. I do hope my feedback will be taken seriously.
Thank you!
Yours sincerely,
Li Hua
【江西省南昌市东湖区南昌市2024-2025学年高三上学期期中】假定你是李华，现在正在英国某所中学读书。昨天你和朋友们在当地的一家海洋公园(marine park)里游玩，但在观看动物表演时，动物们的状态令人担忧。请你用英语给相关负责人写一封邮件，内容包括：
1. 所投诉的问题;
2. 你的期望。
注意：
1. 写作词数应为 80 左右;
2. 请在答题卡的相应位置作答。
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
【答题思路】
开头：表明身份及写信目的，引出下文对海洋公园动物表演问题的投诉。
主体：具体描述在海洋公园观看动物表演时，动物们表现出的如精神萎靡、动作迟缓等令人担忧的状态。
结尾：表达期望，如改善动物生活环境、停止表演等，希望对方重视并回复。
Dear Sir/Madam,
I am Li Hua, a student currently studying in a local high school in the UK. I recently visited your marine park with my friends yesterday and had an overall enjoyable experience, but I must express my concerns about the animal performances.
During the show, I noticed that the animals seemed stressed and not in their best condition. Their movements were sluggish, and some even appeared to be in discomfort. I believe it is crucial to ensure the welfare of these animals and provide them with an environment that is conducive to their health and well-being.
I hope that you will take these concerns seriously and consider improving the conditions for the animals. Thank you for your attention to this matter.
Best regards,
Li Hua
Passage 1
【2024届广东省江门市第一中学高三下学期阶段性考试（二）】假设你是李华，两周前你网购了一套丛书，昨天才到货，还存在其他问题，请就此向网店客服写邮件投诉。要点如下：
1. 陈述写信目的；
2. 投诉内容；
3. 提出你的要求。
注意:
1. 词数80词左右；
2. 可适当增加细节，使行文连贯；
3. 开头结尾已给出，不计入总词数。
Dear sir or madam,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours Sincerely,
Li Hua
Passage 2
【河北省阜城实验中学2024-2025学年高三上学期9月月考】假设你是李华，于2015年3月3日搭乘国外某航空公司航班 (flight number BA793) 回国，旅途的糟糕经历令你很不愉快，现请用英文给该航空公司写一封投诉信。
信件要点包括：
1.陈述写信原因；
2.投诉内容：
1).航班延误了7小时
2).登机后的不愉快经历
3).托运的行李箱被损坏
3.提出你的要求。
_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Passage 3
【浙江省杭州学军中学2024-2025学年高三上学期9月月考】假定你是李华，在美国某博物馆参观时，购买了一本介绍该馆所收藏文物的书籍，阅读后发现书中对一些中国文物(artifacts)的英文介绍有误。请你就此向博物馆写一封信，内容包括：
1. 投诉问题；
2. 提出建议。
注意：
1. 词数80左右; 2. 可以适当增加细节，以使行文连贯。
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Passage 4
假定你是李华，正在美国交流学习，你上周于3月28号在亚马逊网站上购买了一件夹克衫 (order number: 2403285264)，到货后发现有瑕疵，请你给网站客服人员写一封邮件，申请解决售后问题。
内容包括：
1. 说明问题；
2. 提出解决方案。
注意:
1. 字数为80 字左右；
2. 可以适当增加细节以使行文连贯。
Dear Customer Service,
_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Sincerely Yours,
Li Hua
Passage 5
假定你是李华，你发现学校图书馆的部分书籍损坏严重，影响阅读体验。请你向图书管理员Mr. Wang写一封投诉信，内容包括：
1. 问题描述；
2. 相应建议。
注意：
1. 词数80左右；
2. 可适当增加细节，使内容充实，行文连贯。
Dear Mr. Wang,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours sincerely,
Li Hua
Passage 6
假定你是李华，前不久在某国外图书网店购买了几本英文小说，但有一本收到的书有误。请你给该网店写一封邮件，内容包括：
1．陈述问题；2．提出解决方案；3．期盼回复。
注意：
1．词数100左右；
2．可以适当增加细节，以使行文连贯。
Dear Sir or Madam,
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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