专题01 应用文写作之书信/邮件类（中）
目录
题型综述 1
解题攻略 1
题型01 告知信 2
题型02 咨询信 4
题型03 求助信 7
题型04 道歉信 10
题型05 投诉信 12
高考练场 15
高考英语应用文写作是高考英语书面表达部分的重要题型之一，主要考查运用英语进行书面交流的能力。
一、考查范围
高考英语应用文写作通常包括各类书信、通知、邮件、征文稿、发言稿、倡议书等常见文体。近年来，书信类应用文（如邀请信、感谢信、道歉信、咨询信等）是最常见的考查形式。
二、写作要求
内容完整：根据题目要求，涵盖所有要点，不得遗漏重要信息。
语言规范：语法正确，词汇丰富，句式多样，避免低级错误。
格式正确：不同的应用文体有不同的格式要求。例如，书信需包括称呼、正文、结尾、署名等部分；通知需有标题、正文、落款和日期等。
逻辑连贯：文章结构清晰，段落合理，逻辑连贯，使用恰当的连接词。
字数要求：一般要求80词左右，具体要求以题目为准。
三、写作步骤
审题：明确写作目的、对象、文体和要点。
列提纲：按照逻辑顺序列出要点，确定文章结构。
写作：根据提纲展开写作，注意语言表达和格式规范。
检查：检查语法、拼写、标点、格式等问题，确保文章无误。
四、常见写作技巧
使用模板：掌握常见应用文的模板，但需灵活运用，避免生搬硬套。
高级表达：适当使用高级词汇、复合句、非谓语动词等提升文章档次。
礼貌用语：在书信或邮件中，注意使用礼貌用语，体现得体的语气。
连接词：使用连接词（如Firstly, Secondly, Finally; However, In addition等）使文章过渡自然。
五、评分标准
高考英语应用文写作的评分主要从内容、语言、结构和格式四个方面进行评价。文章内容完整、语言准确、结构清晰、格式规范且字数符合要求，通常能获得较高的分数。
六、备考建议
积累素材：背诵一些常用的应用文模板和高级表达。
多练多改：定期进行写作练习，并找老师或同学批改，总结错误。
关注格式：熟悉不同应用文的格式要求，避免因格式错误失分。
模拟练习：在规定时间内完成写作，提高写作速度和应试能力。
题型01 告知信
告知信是指一方告诉另一方某一信息的信件。常考的话题有告知上课计划、会议、招聘信息、电话留言内容、报名事宜、活动安排等事情。高考真题中，告知信需告知的内容均属于积极的信息。告知信的语言要简单明了，在信中一般应告知写信的目的，然后再讲述其他事情。
（一）常用语块
报名 ________________
2. 中华文明________________________
3. 提前________________________
特别关注_________________________________
5. 给某人做讲座 ____________________________
6.认为……非常重要_________________________
7. 举办茶文化节_____________________________
8. 关于……的一些事情_______________________
9. 为了学好它 ______________________________
sign up 2. Chinese civilization 3. in advance/ahead of time 4. pay special attention to 5. give sb a talk 6. attach great importance to 7. hold a Tea Culture Festival 8. something about… 9. to/in order to learn it well
（二）套用句式
现在我写信来告知你详情。
_________________________________________________________________________________________
建议你在上课前做一些准备。
_________________________________________________________________________________________
我写信是想告知你关于......的安排。
_________________________________________________________________________________________
如果你想尝试，你必须在6月底之前去电视台报名。
_________________________________________________________________________________________
如果你需要进一步的信息，请让我知晓。
_________________________________________________________________________________________
1. Now I am writing to tell you the details.
2. It’s advisable that you make some preparations before the class.
3. I’m writing to tell you something about the arrangements of ....
4. If you would like to try, you have to go to the TV station to sign up before the end of June.
5. Please let me know if you need further information.
（三）套用模板
第一部分：简要写明要告知的事情，引人入胜开头句
第二部分：写明告知的具体信息和注意事项，画龙点睛篇中句
第三部分：表达希望，期待回复
Dear____________(对方称呼)
Learning that you are interested in________________(活动/组织等)，I'm writing to tell you________________(告知的内容).
The detailed information is as follows. Firstly and importantly,____________(具体内容1).Secondly,____________(具体内容2).By the way, you'd better____________(具体内容3).
If you have any other questions, I would be more than glad to help you.
Yours sincerely，
Li Hua
假定你是校戏曲社团(Drama Club)负责人李华，留学生Cathy刚入社团。请你给她写封邮件告知第一次社团活动。内容包括：
1. 时间和地点；
2. 内容：学唱京剧；
3. 课前准备：了解一些戏曲历史和经典曲目。
注意：
1. 词数80左右；
2. 可以适当增加细节，以使行文连贯。
Dear Cathy,
（自我介绍）I’m Li Hua, head of our school's drama club. Welcome to our club.（写信目的）Now I’m writing to tell you some relevant information about the first-time activity we have arranged.
【介绍社团活动】（1. 时间和地点）We will hold it at 4:30 on Wednesday afternoon, in Room 409 of No. 2 Teaching Building. （2. 活动内容）The teacher will instruct us how to sing Peking Opera, which is an important part of Chinese civilization. （3. 建议）It’s advisable that you make some preparations before the class. First of all, you can search for some classic pieces of opera online. It’s a good idea to sing along to the music. Besides, knowing the history of opera will be of much help for you to appreciate its background.
（期盼）I sincerely hope to meet you at the club.
（24-25高三下·湖南·开学考试）假定你是李华，你正在准备学校举办的主题为“The Advantages and Disadvantages of AI”的辩论赛。请你给英国朋友Andy写一封邮件，告知以下内容：
1.你的准备情况;
2.你的感想。
注意：
1.写作词数应为80个左右;
2.请按如下格式在答题卡的相应位置作答。
Dear Andy,
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours,
Li Hua
【答案】Dear Andy,
I’m glad to share that I’m currently preparing for a debate competition at our school on “The Advantages and Disadvantages of AI”. We’ve been diving deep into the latest AI developments and their societal impacts.
The preparation has been both challenging and enlightening. It’s fantastic to see the vast potential AI holds. I have been researching different aspects of AI, including how it can improve efficiency in various fields and its potential to cause job losses. I’m leaning towards the positive aspects, particularly in healthcare and education, but I’m also considering the counterarguments.
Looking forward to the debate and hoping to bring some fresh insights. Wish me luck!
Yours,
Li Hua
【导语】本篇书面表达是一篇应用文。要求考生给英国朋友Andy写一封邮件，介绍自己准备学校将要举办的主题为“The Advantages and Disadvantages of AI”的辩论赛的情况。
【详解】1.词汇积累
高兴的：glad→delighted
不同的：different→diverse
导致：cause→result in
尤其：particularly→especially
2.句式拓展
同义句改写
原句：I have been researching different aspects of AI, including how it can improve efficiency in various fields and its potential to cause job losses.
拓展句：I have been researching different aspects of AI, which include how it can improve efficiency in various fields and its potential to cause job losses.
【点睛】[高分句型1]
I’m glad to share that I’m currently preparing for a debate competition at our school on “The Advantages and Disadvantages of AI”.（运用了that引导宾语从句）
[高分句型2]
I have been researching different aspects of AI, including how it can improve efficiency in various fields and its potential to cause job losses.（运用了how引导宾语从句）
题型02 咨询信
咨询信是写信人对某方面的信息感兴趣，希望了解详细信息的信件。通常包括三部分内容：
1. 说明自己的计划或目的，也就是询问信息的原因。
2. 咨询具体信息。
3. 期待回复并表示感谢。
（一）常用语块
1. 向某人提供某物___________________________
2.询问关于…的信息______________________________
3. 在你方便的时候___________________________
4. 对…来说很重要_______________________________
5. 更多详情_________________________________
6.对…感兴趣____________________________________
7. 决心要做某事_____________________________
8. 希望…_______________________________________
1. provide sb with sth 2. ask for information about… 3. at your earliest convenience
4. be important to… 5. further details 6. be interested in…/take interest in…
7. make up one's mind to do sth 8. in the hope of/that
（二）套用句式
1. 看到你在报纸上登的广告之后，我对…感兴趣并想…。我写信是想知道您能否给我提供一些有关…的信息。
_________________________________________________________________________________________
_________________________________________________________________________________________
我写信来询问更多关于它的信息。
_________________________________________________________________________________________3. 首先，你能告诉我什么时间…，什么地点…吗？此外，我也想知道…。还有，我想知道是否…。另外，值得我特别关注的是…。
_________________________________________________________________________________________
_________________________________________________________________________________________
4. 我也想知道你是否方便告知我...的时间和地点。
_________________________________________________________________________________________
5. 如果能给我提供…方面的信息，我将不胜感激。
________________________________________________________________________________________
谢谢你的友善，如果能及时回信我将不胜感激。
________________________________________________________________________________________
1. After reading your advertisement in the newspaper, I feel interested in and want to ... Therefor, I am writing to see if it is possible for you to provide me with some relevant information regarding/ about/ concerning….
2. I’m writing to enquire more further relevant information about...
3. To begin with, would you please tell me when... and where... What’s more, I’d also like to know.... In addition, I wonder whether.... Also, what deserves my special attention is...
4. I wonder whether / if it is convenient for you to inform me when and where...
5. I would be grateful/ I would appreciate it if you could offer me more details/ information regarding/concerning/ about…
6. Thank you for your kindness, and I would appreciate it if you could reply me timely/ in time.
Thank you for your kindness, and your timely reply to this letter will be highly appreciated.
（三）套用模板
第一部分：表明背景和目的
第二部分：详细阐明所需咨询的具体信息
第三部分：表达想获取信息的强烈愿望和感谢
Dear _____________，
I'm______________(自我介绍). I'm writing to inquire(总述咨询的内容).
To start with, I'd like to______________(具体内容1).If convenient, could you please offer me some detailed information about______________(具体内容2) What's more, I would be obliged if you______________(具体内容 3).
I'm expecting to receive your early reply. Thank you in advance for your assistance.
Yours sincerely,
Li Hua
假定你是李华，正在澳大利亚学习，打算在暑假期间学习绘画。互联网上一则招生广告引起了你的注意，但一些具体信息不明确。请发一封电子邮件，询问有关情况。
1. 初学者是否可以参加学习？
2. 是否有暑假班？费用如何？
3. 是否需要自带材料？
注意：1. 词数100左右；2. 可以适当增加细节，以使行文连贯。
Dear Sir/Madam,
（写信背景）I happened to come across your advertisement on your website. Just planning to take up painting this summer holiday, （写信目的）I am writing to you in the hope that you can provide me with further information concerning the course.
（询问具体信息，可用疑问句和宾语从句等）First of all, as a beginner in painting, I wonder whether I can take your course. Besides, is there a course running in the summer holiday and how much does it cost Last but not least, will your training center provide students with brushes as well as drawing paper or I have to take some myself （希望得到帮助并表示感谢）I would appreciate it you could offer me the relevant information.
（期待回复）I’m looking forward to a favorable reply at your earliest convenience.
Yours truly,
Li Hua
（24-25高三下·河南·开学考试）假定你是李华。你所在的寝室在校举办的“书香寝室(Book-loving Dormitory)”评比活动中赢得一等奖。请给你的加拿大笔友 Jason写一封信，分享这个好消息。内容包括：
1.具体的做法；
2.你的感受；
3.询问对方学校是否有类似活动。
注意：
1.写作词数应为80个左右；
2.请按如下格式在答题卡的相应位置作答。
Dear Jason,
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours,
Li Hua
【答案】Dear Jason,
I'm excited to share that our dormitory won the first prize in our school's “Book-loving Dormitory” competition!
We achieved this by decorating our space with bookshelves, creating a reading schedule, and sharing book reviews. It was a team effort that developed a love for reading. I feel incredibly proud and inspired by our accomplishment. It has brought us closer as a group and inspired a passion for literature.
Do you have any similar activities at your school I'm curious to know how you promote reading.
Yours,
Li Hua
【导语】本篇书面表达属于应用文。考生所在的寝室在校举办的“书香寝室(Book-loving Dormitory)”评比活动中赢得一等奖。请给加拿大笔友 Jason写一封信，分享这个好消息。
【详解】1.词汇积累
兴奋的：excited→thrilled
比赛：competition→match
激励：inspire→motivate
提高：promote→improve
2.句式拓展
简单句变复合句
原句：I feel incredibly proud and inspired by our accomplishment.
拓展句：It is through the activity that I feel incredibly proud and inspired by our accomplishment.
【点睛】[高分句型1] I'm excited to share that our dormitory won the first prize in our school's “Book-loving Dormitory” competition! (运用了that引导的宾语从句)
[高分句型2] I'm curious to know how you promote reading. (运用了how引导的宾语从句)
题型03 求助信
求助信是当个人遇到一些自己无法解决的问题或困难时向别人请求帮助的一种书信。通常包括三部分内容：
表明写信目的，请求帮助。2. 要清晰陈述请求帮助的具体内容。3. 希望得到帮助。
注意语气委婉、真诚，并要向收信人表示感谢。
（一）常用语块
1. 做某事有困难 ____________________________
2. 给某人提供帮助_____________________________
3. 请某人帮忙 ______________________________
4. 面临困难___________________________________
5. 忙于做某事_______________________________
6. 为某事做准备 ______________________________
7. 集中精力_________________________________
8. 学以致用 __________________________________
9. 让某人失望_______________________________
10. 克服恐惧__________________________________
11. 取得巨大的进步__________________________
12. 渴望做某事________________________________
13. 因某事感激某人__________________________
1. have trouble/difficulty (in) doing sth. / It is difficult for sb. to do sth.
2. do/offer sb a favor / give sb a hand / help sb.
3. ask sb. for help/ ask sb. to do me a favor/give me a hand
4. be faced with difficulties 5. be busy doing sth./ be busy with sth. 6. prepare for sth
7. concentrate on / focus on 8. put…into use / practice 9. let sb down
10. overcome the fear 11. make great progress
12. be anxious/ eager/ dying to do sth long/desire to do sth have a desire to do sth.
be grateful to sb for sth
（二）套用句式
1. 我写信是想请您帮我一个忙。_________________________________________________________
2. 很抱歉打扰你，但我得请你帮个忙，希望你能帮助我。
________________________________________________________________________________________
3. 最近，我在…方面有困难，这很困扰我。因此，我别无选择，只能向你求助。
________________________________________________________________________________________
_______________________________________________________________________________________
4. 最困扰我的是我很难…。________________________________________________________
5. 面对以上的问题，我渴望得到你的帮助。你能给我一些关于…的建议吗？
_____________________________________________________________________________________
_____________________________________________________________________________________
6. 如果你能花点时间…，我将不胜感激。
_____________________________________________________________________________________
7. 我想知道你能否帮助我解决这些问题。如果你能帮助我，我将感激不尽。
___________________________________________________________________________________
___________________________________________________________________________________
8. 谢谢你的关照，期待尽早收到你的回复。
__________________________________________________________________________________
1. I am writing to ask you to do me a favor/give me a hand.
2. I’m sorry to bother you, but I have to ask a favor of you in the hope that you will be kind to help me/ give me a hand/ do me a favor.
3. Recently, I have difficulty in..., which bothers me a lot. Therefore, I have no choice but to turn to you for help.
4. What bothers me most is that it’s difficult for me to...
5. Faced with the above problems, I am at a loss and I’m anxious to get your help. Would you please offer me some advice on…
6. I’d be very grateful / I would appreciate it if you could take some time to ...
7. I wonder if you could help me solve these difficulties/ problems. I really appreciate it if you could help me.
8. Thank you for your kind consideration and I am looking forward to (receiving) your early reply.
（三）套用模板
第一部分：自我介绍，开门见山表明写作意图
第二部分：详述描述遇到的问题，具体问题1，具体问题2
第三部分：表达感谢/期待
Dear Editor,
How are you doing these days (求助熟悉的人需要寒暄问候一下) I’m writing to you in the hope of seeking for help. (说明写信目的)
Faced with so many problems, I have to turn to you for help. First, I have trouble in ________遇到的困难1_________. What’s more, _____遇到的困难2______ is also very difficult for me to do. (中间段具体说明
困难) Would you like to introduce to me some good ways to_________so that I can ________more easily I do believe you can help me solve these puzzles.
I would be greatly grateful to you if you could lend me a helping hand. I am looking forward to receiving your earliest reply.（表达谢意，期待来信）
Yours sincerely,
Li Hua
假设你是晨光中学的学生李津，你的英国朋友Mary上个月来到北京大学学习。下个月你将去北京参加英语演讲比赛。你在资料搜集、语言运用等方面遇到了困难。请你根据以下提示给Mary写一封电子邮件。
1.询问Mary的生活和学习情况； 2. 谈谈你的困难并请Mary帮忙； 3. 告诉Mary你打算赛后去看她。
Dear Mary,
（问候：询问情况）How time flies! You have been studying in Peking University for nearly a month, during which you must have achieved a lot. Well, how is everything going
（请求帮助的背景）I am glad to tell you that I will attend the English speech contest to be held in Beijing next month, which is absolutely a great opportunity for me to improve myself. And now I am trying my best to make preparations for it. （请求帮助的具体内容）However, I have some difficulty in collecting relevant information and putting what I have learned into practice, which bothers me a lot. In addition, the most difficult thing is that I have no idea how I can attract the audience’s attention. （希望得到帮助并感谢）I would appreciate it if you could do me a favor.
（期盼早日回复）I’m looking forward to your early reply. （赛后计划）By the way, after the contest, I am to drop in at your university to visit you.
Yours truly,
Li Hua
（24-25高三上·福建阶段练习）假定你是高一学生李华，最近几次英语考试，作文成绩不理想，为此感到十分苦恼。请你给外教 Mike写一封邮件，向他寻求帮助，内容包括：
1. 阐明自己的问题；
2. 征求建议。
注意：
1. 写作词数应为80左右；
2. 请按如下格式在答题卡的相应位置作答。
Dear Mike,
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours,
Li Hua
【答案】Dear Mike,
I’m Li Hua, one of your students from Senior One. I’m writing to seek your guidance on some challenges I have been facing in my English writing.
My problems are as follows. Firstly, what confuses me most is the proper use of tenses. I often mix up tenses, leading to low scores on my writings. What’s more, I struggle to find appropriate words to express myself accurately. Despite my massive efforts to expand my vocabulary, words still fail me when I need to write. In addition, I find it difficult to make my writing well-structured and coherent, which frustrates me a lot.
I’d appreciate it if you could give me some practical suggestions on my problems. Looking forward to your reply.
Yours,
Li Hua
【导语】本篇书面表达属于应用文。要求考生给外教 Mike写一封邮件，就自己最近几次英语考试作文成绩不理想这一情况，向他寻求帮助。
【详解】1.词汇积累
面临：face→encounter
困惑：confuse→puzzle
此外：what’s more→in addition
建议：suggestion→advice
2.句式拓展
简单句变复合句
原句：I often mix up tenses, leading to low scores on my writings.
拓展句：I often mix up tenses, which leads to low scores on my writings.
【点睛】【高分句型1】I’m writing to seek your guidance on some challenges I have been facing in my English writing.（运用了省略引导词that引导的定语从句）
【高分句型2】In addition, I find it difficult to make my writing well-structured and coherent, which frustrates me a lot.（运用了which引导非限制性定语从句）
题型04 道歉信
道歉信是指因过失或疏忽等做错了事，给别人带来了麻烦或损失，发觉后给对方赔礼道歉并请求对方原谅的信件。通常包括以下三部分内容：
1. 开门见山，表明写信目的，表示歉意。
2. 说明出现差错的原因，提出弥补措施。
3. 再次致歉，请求原谅，希望得到理解(语言要诚挚，解释的理由要真实)。
（一）常用语块
1. 因某事向某人道歉_______________________2. 向…说对不起/道歉_____________________________
3. 为某事原谅某人_________________________4. 并非故意做某事_______________________________
5. 弥补；赔偿_____________________________6. 给你带来不便__________________________________
7. 给你带来许多麻烦 _____________________ 8. 很遗憾的是____________________________________
9. 犯这样愚蠢的错误______________________ 10. 接受某人真诚的道歉___________________________
11.承担责任____________________________ 12. 难以接受的后果______________________________
13.下不为例____________________________
1. apologize/make an apology to sb for sth 2. say sorry to... 3. forgive sb for sth. 4. have no intention to do sth. 5. make up for 6. cause you inconvenience/bring inconvenience to you 7. cause you much trouble
8. much to one's regret 9. make such a stupid mistake 10. accept one's sincere apology
11. be responsible for 12. an unacceptable result/consequence 13. never let it happen again
（二）套用句式
1. 我写这封信是因……向你致歉。
_________________________________________________________________________________________
2. 我真的很抱歉，但我别无选择，只能…。
_________________________________________________________________________________________
3. 对于我说的话/做的事，我确实感到很抱歉。但请相信，我并非故意要…。
_________________________________________________________________________________________
_________________________________________________________________________________________
4. 我真心希望你能理解我的处境，设身处地地为我考虑，并接受我的道歉。
_________________________________________________________________________________________
_________________________________________________________________________________________
5. 对于造成的不便我再次表示歉意。
_________________________________________________________________________________________
1. I am writing to apologize/say sorry for …
2. I am really sorry but I have no choice but to do...
3. I am indeed very sorry for what I said/ did, but please believe I had no intention to…
4. I sincerely hope you can understand my situation/think in my position and accept my apology.
5. Once again, I am sorry for any inconvenience caused.
（三）套用模板
第一部分：自我介绍，开门见山表明写作意图（表达歉意）
第二部分：详述描述导致需要道歉的事情，具体事件 1，具体事件 2（说明自己的错误或不当之处）
第三部分：表达歉意、弥补措施以及希望得到原谅的期待
Dear [收信人称呼],
I hope this letter finds you well. I am [你的名字], and I am writing to you with a deep sense of apology. (说明写信目的是道歉)
I am truly sorry for the problems I have caused. Firstly, I [具体不当行为或错误 1]. This not only affected [受影响的方面 1], but also made you [对方受到的影响 1]. What's more, [具体不当行为或错误 2] was also a thoughtless act on my part, which might have brought you [对方受到的影响 2]. (中间段具体说明导致道歉的事情和错误)
I sincerely apologize for my actions and take full responsibility for them. To make up for the inconvenience I have caused, I will [提出弥补措施]. I truly hope that you can find it in your heart to forgive me for my mistakes. I value our relationship [或合作等，根据具体情况] very much and will do my best to avoid similar situations in the future.
Once again, I am deeply sorry. I am looking forward to your understanding and forgiveness.
Yours sincerely,
Li Hua
假定你是李华，你因故不能如期参加你校国际部组织的“丝绸之路”(Silk Road)游学活动。请给国际部负责人外教Henry写一封道歉信。
注意：1. 词数100左右； 2. 可以适当增加细节，以使行文连贯。
Dear Henry,
（自我介绍）I’m Li Hua, one of the students who are supposed to participate in the travelling of Silk Road next month. （道歉原因）I’m sorry to tell you that I can’t attend the travelling due to my ankle injury, which is caused in a basketball match.
（具体说明）According to the doctor’s requirements, I have to stay in bed for three months for the sake of my recovery. Anyway, please believe I have no intention to be absent from the travelling. If there’s any financial loss caused by my absence, please let me know.
（再次道歉）Once again, I am sorry for any inconvenience caused. （感谢理解）Thanks for your understanding.
（24-25高三上·重庆·期中）假设你是李华，因为个人原因，无法按时提交外教 Mr Black 布置的英文名著读书报告，特给他发送一封电子邮件道歉，要点如下：
1. 表达歉意并解释原因。
2. 提出补救措施。
3. 希望得到谅解。
注意：
1. 写作词数应为80个左右；
2. 请按如下格式在答题卡的相应位置作答。
Dear Mr Black,
_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours sincerely,
Li Hua
【答案】Dear Mr Black,
I am writing to convey my heartfelt apologies for the delay in submitting my reading report on the English literature masterpieces on time. A sudden illness that struck me last week led to this delay.
Feeling a lot better now, I am eager to make it right. I will devote myself to working on it in the following couple of days, and I assure you that a thorough analysis and detailed reflection of the classics will be included in my assignment. I plan to finish it by next Friday morning and email it to you immediately.
I deeply regret any inconvenience this may have caused and hope you can understand my situation.
Yours sincerely,
Li Hua
【导语】本篇书面表达属于应用文。要求考生因无法按时提交外教 Mr Black 布置的英文名著读书报告，给他发送一封电子邮件表示道歉。
【详解】1.词汇积累
表达：convey→ express
计划：plan → schedule
立刻：immediately→ right now
导致：lead to→ cause
2.句式拓展
简单句变复合句
原句：Feeling a lot better now, I am eager to make it right.
拓展句：Because I feel a lot better now, I am eager to make it right.
【点睛】【高分句型1】A sudden illness that struck me last week led to this delay.（运用了that引导的限制性定语从句）
【高分句型2】I will devote myself to working on it in the following couple of days, and I assure you that a thorough analysis and detailed reflection of the classics will be included in my assignment.（运用了that引导的宾语从句）
题型05 投诉信
写投诉信是人们在遇到一些不文明现象、所购商品质量差、售后服务不满意等情况下解决问题的一个方法。在语言方面，要注意把握分寸，要公正客观。投诉信应包括三个方面的内容：
1. 表明写信目的，投诉的内容。
2. 投诉的具体原因。
3. 希望得到的结果。
（一）常用语块
1. 抱怨_______________________________
2. 表达不满 _____________________________________
3. 忍受_______________________________
4. 对……满意 ___________________________________
5. 糟糕的服务_________________________
6. 采取措施______________________________________
7. 解决问题___________________________
8. 预防……发生__________________________________
9. 调查此次事件 _____________________
10. 以粗鲁的方式_________________________________
11. 向……道歉 _______________________
12. 出乎意料 ____________________________________
13. 要求退款 _________________________
14. 一个满意的解决方法 __________________________
complain about/make a complain 2. convey/express one’s dissatisfaction 3. put up with/bear/stand/tolerate 4. be content/satisfied with 5. poor service 6. take measures/take steps/take action
handle/deal with/solve the problem 8. prevent/stop/keep…from happening
9. investigate/look into the matter/incident 10. in a rude manner 11. make an apology to…/apologize to…
12. out of one’s expectation 13. declare a refund
14. a satisfying solution
（二）套用句式
1. 我写信是投诉关于……______________________________________________________________
2. 我写信是想表达关于……的不满。
_______________________________________________________________________________________
3.我对……不满意有一些主要原因。首先，……。更糟糕的是，……。最后，……。
________________________________________________________________________________________
________________________________________________________________________________________
4.我真诚地希望你能认真调查这件事情，并且采取恰当的措施防止类似事件再次发生。
________________________________________________________________________________________
________________________________________________________________________________________
5. 你若能尽快采取措施处理这个问题，我将感激不尽。
_________________________________________________________________________________________
1. I am writing to complain about…
2. I’m writing to express my dissatisfaction about…
3. There are some main reasons why I am not content with…. Firstly, …. What’s worse, …. Eventually, ….
4. I sincerely hope that/It is my sincere hope that you will look into/investigate the matter/incident seriously and proper measures should be taken to prevent such an incident happening again.
5. I would appreciate it very much if you could take measures to handle/deal with/solve the problem as soon as possible.
（三）套用模板
第一部分：说明投诉原因
第二部分：说明投诉问题，并说明问题带来的后果
第三部分：提出合理的建议或期待回复
Dear____________(对方称呼)
I am writing to make a complaint about _________
What annoyed me most is that____________(抱怨的内容)/ It is a great pity that I was disappointed with ____________(抱怨的内容)/ I will be glad if you could replace it with a new one at your earliest convenience./ I wonder if I could demand a refund.
I'd appreciate it if you have this problem settled as soon as possible.
Yours sincerely，
Li Hua
假定你是李华，你购买了一部某外国公司生产的手机，发现有质量问题。请用英文写一封电子邮件，内容包括：
1. 问题：手机不响铃，不能发微信；型号新，无配件，无法维修。
2. 要求：公司应尽快予以更换或退款。
注意：1. 词数为100左右； 2. 可以适当增加细节，以使行文连贯。
参考词汇：配件 spare part
Dear Sir,
（写信目的）I’m writing to express my dissatisfaction about the mobile phone I bought from your company last week.
（投诉原因）The reasons for my dissatisfaction are as follows. It didn’t ring or send WeChat messages since two days ago. What’s worse, I was told that it was a new model, so I couldn’t get it fixed without the right spare parts.（诉求）Therefore, I hope to change it for a new one or I declare a refund.
（感谢与期盼）I’ll appreciate it if my demand is met. Thank you for your consideration and I am looking forward to your reply.
Yours sincerely ,
Li Hua
（24-25高三上·浙江金华·阶段练习）假定你是李华，在美国某博物馆参观时，购买了一本介绍该馆所收藏文物的书籍，阅读后发现书中对一些中国文物(artifacts)的英文介绍有误。请你就此向博物馆写一封信，内容包括：
1. 投诉问题；
2. 提出建议。
注意：
1.词数 80 左右； 2. 可以适当增加细节，以使行文连贯。
Dear Sir or Madam,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours sincerely,
Li Hua
【答案】Dear Sir or Madam,
I’m Li Hua, a visitor from China. I purchased a book introducing the artifacts collected in your museum. However, to my disappointment, I discovered several errors in the English descriptions of some Chinese artifacts after reading it.
I sincerely suggest that your museum should have these errors corrected promptly. It’s crucial as accurate information helps visitors better understand and appreciate these precious cultural relics. I do hope my feedback will be taken seriously.
Thank you!
Yours sincerely,
Li Hua
【导语】本篇书面表达属于应用文写作中的投诉信。要求考生给美国某博物馆写信，就该馆所收藏文物的书籍关于一些中国文物(artifacts)的英文介绍有误一事进行投诉并提出建议。
【详解】1.词汇积累
购买：purchase→ buy
真诚地：sincerely→ genuinely
建议：suggest→ advise
重要的：crucial→ important/significant
2.句式拓展
简单句变复合句
原句：I purchased a book introducing the artifacts collected in your museum.
拓展句：I purchased a book, which introduces the artifacts collected in your museum.
【点睛】【高分句型1】I sincerely suggest that your museum should have these errors corrected promptly.（运用了that引导的宾语从句和虚拟语气）
【高分句型2】It’s crucial as accurate information helps visitors better understand and appreciate these precious cultural relics.（运用了as引导的状语从句）
A
（2025·福建漳州·二模）假定你是李华，最近参加了学校的“科技小发明展”，并展示了你的科技小发明。请写一封邮件向你的爱尔兰笔友Iris分享这次活动。
内容包括：（1）介绍你的小发明；
（2）谈谈你的感想与收获。
注意：（1）写作词数应为80左右；
（2）请按如下格式在答题卡的相应位置作答。
_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
【答案】Dear Iris,
I hope you’re doing well! I want to share my recent experience at our school’s “Exhibition of Science Small Invention”. I showcased my invention: a smart water bottle. This bottle will not only track your daily water intake but also connect to an app that sends reminders to help you stay hydrated. It has a built-in sensor that can detect the amount of water left and tells you when it’s time to refill it.
The exhibition was a great opportunity to present my work to others and see many creative projects from my classmates. I’m excited about the potential of my invention and hope it can help people lead a healthier life.
Looking forward to hearing from you!
Best regards,
Li Hua
【导语】本篇书面表达属于应用文。要求考生以李华的身份，向爱尔兰笔友Iris分享参加学校“科技小发明展”的经历。
【详解】1. 词汇积累
展示：showcase → display
追踪：track → trace
帮助：help → assist
机会：opportunity → chance
2. 句式拓展
同义句转换
原句：The exhibition was a great opportunity to present my work to others and see many creative projects from my classmates.
拓展句：The exhibition was a great opportunity that can present my work to others and see many creative projects from my classmates.
【点睛】[高分句型1] This bottle will not only track your daily water intake but also connect to an app that sends reminders to help you stay hydrated. (运用了not only...but also...结构和关系代词that引导的限制性定语从句)
[高分句型2] It has a built in sensor that can detect the amount of water left and tells you when it’s time to refill it. (运用了关系代词that引导的限制性定语从句和连接副词when引导的宾语从句)
[高分句型3] I’m excited about the potential of my invention and hope it can help people lead a healthier life. (运用了省略连词that的宾语从句)
B
（2025·广东肇庆·一模）假定你叫李华，你校外教George很想学习中国太极(Taichi)，想找一位中国教练(coach)。请给他写封邮件，内容包括：
(1)已为他找了一名教练王先生；
(2)简单介绍王先生；
(3)询问什么时候开始学习。
注意：(1)写作词数应为80左右；
(2)请按如下格式在答题卡的相应位置作答。
Dear George,
_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours,
Li Hua
【答案】Dear George,
Learning that you’re eager to learn Taichi and find a Chinese coach, I’m writing with good news.
I’ve found an excellent Taichi coach for you, Mr. Wang. A Taichi master with profound knowledge, he has been practicing Taichi for over 30 years. His classes, given in a vivid and easy-to-understand way, are highly praised by his students. Many of them have achieved remarkable results in various Taichi competitions.
So, I’m wondering when you’d like to start learning. Please let me know your schedule, and I’ll coordinate with Mr. Wang. Looking forward to your reply.
Yours,
Li Hua
【导语】本篇书面表达属于应用文。要求考生给外教George写邮件，说明已为他找了一名太极教练王先生，简单介绍王先生以及询问什么时候开始学习。
【详解】1.词汇积累
渴望：be eager to→long for
时间表：schedule→time-table
非凡的：remarkable→extraordinary
赞美：praise→compliment
2.句式拓展
句型转换
原句：Please let me know your schedule, and I’ll coordinate with Mr. Wang.
拓展句：Please let me know your schedule so that I can coordinate with Mr. Wang.
【点睛】[高分句型1] Learning that you’re eager to learn Taichi and find a Chinese coach, I’m writing with good news. (运用了that引导宾语从句)
[高分句型2] So, I’m wondering when you’d like to start learning. (运用了when引导宾语从句)
C
（24-25高三上·山东德州·期末）假定你是李华，准备参加学校举办的英文阅读分享会。给外教 Ms. Jenkins写一封信，请她帮你修改分享稿，内容包括：
1.介绍分享活动；
2.表达修正请求。
注意：
1.写作词数应为 80个左右；
2.请按如下格式在答题卡的相应位置作答。
Dear Ms. Jenkins,
I hope you are doing well.
_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours sincerely,
Li Hua
【答案】Dear Ms. Jenkins,
I hope you are doing well. I am taking part in an English reading sharing event to be held next week in our school, in which students will present their thoughts on a book that has had a significant influence on them. I have chosen to discuss To Kill a Mockingbird by Harper Lee, as its themes of justice and empathy strike a chord deeply with me.
I would appreciate it if you could review my presentation draft and provide your valuable feedback. Your insights would greatly help me improve my delivery and understanding of the book.
Looking forward to your reply.
Yours sincerely,
Li Hua
【导语】本文是一篇应用文。要求考生给外教 Ms. Jenkins写一封信，请她帮你修改你准备参加学校举办的英文阅读分享会的分享稿。
【详解】1.词汇积累
参加：take part in→participate in
影响：influence→impact
洞察力：insight→perception
提高：improve→enhance
2.句式拓展
简单句变复合句
原句：Your insights would greatly help me improve my delivery and understanding of the book.
拓展句：What your opinions about my draft are would greatly help me improve my delivery and understanding of the book.
【点睛】【高分句型1】I am taking part in an English reading sharing event to be held next week in our school, in which students will present their thoughts on a book that has had a significant influence on them.(运用了介词+which引导的非限制性定语从句)
【高分句型2】I have chosen to discuss To Kill a Mockingbird by Harper Lee, as its themes of justice and empathy strike a chord deeply with me.(运用了as引导的状语从句)
D
（24-25高三上·河南·期中）假定你是李华，你的留学生朋友William邀请你参加他本周六的生日派对，但你因故无法前往，特提前给他邮寄了一份礼物。请你给他写封邮件，内容包括：
1. 表达歉意并说明原因；
2. 提醒他查收礼物。
注意：1. 写作词数应为80个左右；
2. 请按如下格式在答题卡的相应位置作答。
Dear William,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours,
Li Hua
【答案】Dear William,
I hope this email finds you well. I’m writing to express my sincere apologies for not being able to attend your birthday party this Saturday. Unfortunately, I have a prior commitment that I am unable to change at the moment.
However, I don’t want to miss the opportunity to celebrate with you, so I have sent a gift to your address. Please be on the lookout for it so that you can have a little piece of me with you on your special day.
I hope you’ll have a fantastic birthday filled with love, laughter, and joy.
Yours,
Li Hua
【导语】本篇书面表达属于应用文。留学生朋友William邀请考生参加他本周六的生日派对，但考生因故无法前往，特提前给他邮寄了一份礼物。要求考生就此给他写封邮件。
【详解】1.词汇积累
出席：attend→be present at
机会：opportunity→chance
不幸地：unfortunately→unluckily
充满：fill→be full of
2.句式拓展
简单句变复合句
原句：I’m writing to express my sincere apologies for not being able to attend your birthday party this Saturday.
拓展句：I’m writing to you to express my sincere apologies for the fact that I won’t be able to attend your birthday party this Saturday.
【点睛】【高分句型1】Unfortunately, I have a prior commitment that I am unable to change at the moment.（使用that引导定语从句）
【高分句型2】I hope you’ll have a fantastic birthday filled with love, laughter, and joy.（运用了过去分词作后置定语，修饰birthday和that的宾语从句）
E
（2024·广东江门·模拟预测）假设你是李华，两周前你网购了一套丛书，昨天才到货，还存在其他问题，请就此向网店客服写邮件投诉。要点如下：
1. 陈述写信目的；
2. 投诉内容；
3. 提出你的要求。
注意:
1. 词数80词左右；
2. 可适当增加细节，使行文连贯；
3. 开头结尾已给出，不计入总词数。
Dear sir or madam,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours Sincerely,
Li Hua
【答案】Dear sir or madam,
I am one of your customers. I am writing to complain about an order.
I ordered a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing.
I believe I have every right to ask you to deal with this problem. I hope that you either refund my money or deliver a new set of books to me. Besides, I’d like to be informed of the process of your dealing with my complaint.
Looking forward to your reply.
Yours sincerely,
Li Hua
【导语】本篇书面表达属于应用文，要求考生写一封邮件，就网购的一套丛书的问题表示投诉，要点如下：1. 陈述写信目的；2. 投诉内容；3. 提出你的要求。
【详解】1.词汇积累
缺损的：missing→defective
另外：besides→moreover
更糟糕的是：to make matters worse→worse still
处理：deal with→cope with
2.句式拓展
同义句转换
原句：And much to my disappointment, the books were so poorly packed up that the cover of one book was torn.
拓展句：And I was disappointed that the books were so poorly packed up that the cover of one book was torn.
【点睛】[高分句型1] And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. (运用了so...that...引导的结果状语从句)
[高分句型2] I hope that you either refund my money or deliver a new set of books to me. (运用了that引导的宾语从句)
21世纪教育网(www.21cnjy.com)专题01 应用文写作之书信/邮件类（中）
目录
题型综述 1
解题攻略 1
题型01 告知信 2
题型02 咨询信 4
题型03 求助信 7
题型04 道歉信 10
题型05 投诉信 12
高考练场 15
高考英语应用文写作是高考英语书面表达部分的重要题型之一，主要考查运用英语进行书面交流的能力。
一、考查范围
高考英语应用文写作通常包括各类书信、通知、邮件、征文稿、发言稿、倡议书等常见文体。近年来，书信类应用文（如邀请信、感谢信、道歉信、咨询信等）是最常见的考查形式。
二、写作要求
内容完整：根据题目要求，涵盖所有要点，不得遗漏重要信息。
语言规范：语法正确，词汇丰富，句式多样，避免低级错误。
格式正确：不同的应用文体有不同的格式要求。例如，书信需包括称呼、正文、结尾、署名等部分；通知需有标题、正文、落款和日期等。
逻辑连贯：文章结构清晰，段落合理，逻辑连贯，使用恰当的连接词。
字数要求：一般要求80词左右，具体要求以题目为准。
三、写作步骤
审题：明确写作目的、对象、文体和要点。
列提纲：按照逻辑顺序列出要点，确定文章结构。
写作：根据提纲展开写作，注意语言表达和格式规范。
检查：检查语法、拼写、标点、格式等问题，确保文章无误。
四、常见写作技巧
使用模板：掌握常见应用文的模板，但需灵活运用，避免生搬硬套。
高级表达：适当使用高级词汇、复合句、非谓语动词等提升文章档次。
礼貌用语：在书信或邮件中，注意使用礼貌用语，体现得体的语气。
连接词：使用连接词（如Firstly, Secondly, Finally; However, In addition等）使文章过渡自然。
五、评分标准
高考英语应用文写作的评分主要从内容、语言、结构和格式四个方面进行评价。文章内容完整、语言准确、结构清晰、格式规范且字数符合要求，通常能获得较高的分数。
六、备考建议
积累素材：背诵一些常用的应用文模板和高级表达。
多练多改：定期进行写作练习，并找老师或同学批改，总结错误。
关注格式：熟悉不同应用文的格式要求，避免因格式错误失分。
模拟练习：在规定时间内完成写作，提高写作速度和应试能力。
题型01 告知信
告知信是指一方告诉另一方某一信息的信件。常考的话题有告知上课计划、会议、招聘信息、电话留言内容、报名事宜、活动安排等事情。高考真题中，告知信需告知的内容均属于积极的信息。告知信的语言要简单明了，在信中一般应告知写信的目的，然后再讲述其他事情。
（一）常用语块
报名 ________________
2. 中华文明________________________
3. 提前________________________
特别关注_________________________________
5. 给某人做讲座 ____________________________
6.认为……非常重要_________________________
7. 举办茶文化节_____________________________
8. 关于……的一些事情_______________________
9. 为了学好它 ______________________________
（二）套用句式
现在我写信来告知你详情。
_________________________________________________________________________________________
建议你在上课前做一些准备。
_________________________________________________________________________________________
我写信是想告知你关于......的安排。
_________________________________________________________________________________________
如果你想尝试，你必须在6月底之前去电视台报名。
_________________________________________________________________________________________
如果你需要进一步的信息，请让我知晓。
_________________________________________________________________________________________
（三）套用模板
第一部分：简要写明要告知的事情，引人入胜开头句
第二部分：写明告知的具体信息和注意事项，画龙点睛篇中句
第三部分：表达希望，期待回复
Dear____________(对方称呼)
Learning that you are interested in________________(活动/组织等)，I'm writing to tell you________________(告知的内容).
The detailed information is as follows. Firstly and importantly,____________(具体内容1).Secondly,____________(具体内容2).By the way, you'd better____________(具体内容3).
If you have any other questions, I would be more than glad to help you.
Yours sincerely，
Li Hua
假定你是校戏曲社团(Drama Club)负责人李华，留学生Cathy刚入社团。请你给她写封邮件告知第一次社团活动。内容包括：
1. 时间和地点；
2. 内容：学唱京剧；
3. 课前准备：了解一些戏曲历史和经典曲目。
注意：
1. 词数80左右；
2. 可以适当增加细节，以使行文连贯。
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
（24-25高三下·湖南·开学考试）假定你是李华，你正在准备学校举办的主题为“The Advantages and Disadvantages of AI”的辩论赛。请你给英国朋友Andy写一封邮件，告知以下内容：
1.你的准备情况;
2.你的感想。
注意：
1.写作词数应为80个左右;
2.请按如下格式在答题卡的相应位置作答。
Dear Andy,
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours,
Li Hua
题型02 咨询信
咨询信是写信人对某方面的信息感兴趣，希望了解详细信息的信件。通常包括三部分内容：
1. 说明自己的计划或目的，也就是询问信息的原因。
2. 咨询具体信息。
3. 期待回复并表示感谢。
（一）常用语块
1. 向某人提供某物___________________________
2.询问关于…的信息______________________________
3. 在你方便的时候___________________________
4. 对…来说很重要_______________________________
5. 更多详情_________________________________
6.对…感兴趣____________________________________
7. 决心要做某事_____________________________
8. 希望…_______________________________________
（二）套用句式
1. 看到你在报纸上登的广告之后，我对…感兴趣并想…。我写信是想知道您能否给我提供一些有关…的信息。
_________________________________________________________________________________________
_________________________________________________________________________________________
我写信来询问更多关于它的信息。
_________________________________________________________________________________________3. 首先，你能告诉我什么时间…，什么地点…吗？此外，我也想知道…。还有，我想知道是否…。另外，值得我特别关注的是…。
_________________________________________________________________________________________
_________________________________________________________________________________________
4. 我也想知道你是否方便告知我...的时间和地点。
_________________________________________________________________________________________
5. 如果能给我提供…方面的信息，我将不胜感激。
________________________________________________________________________________________
谢谢你的友善，如果能及时回信我将不胜感激。
________________________________________________________________________________________
（三）套用模板
第一部分：表明背景和目的
第二部分：详细阐明所需咨询的具体信息
第三部分：表达想获取信息的强烈愿望和感谢
Dear _____________，
I'm______________(自我介绍). I'm writing to inquire(总述咨询的内容).
To start with, I'd like to______________(具体内容1).If convenient, could you please offer me some detailed information about______________(具体内容2) What's more, I would be obliged if you______________(具体内容 3).
I'm expecting to receive your early reply. Thank you in advance for your assistance.
Yours sincerely,
Li Hua
假定你是李华，正在澳大利亚学习，打算在暑假期间学习绘画。互联网上一则招生广告引起了你的注意，但一些具体信息不明确。请发一封电子邮件，询问有关情况。
1. 初学者是否可以参加学习？
2. 是否有暑假班？费用如何？
3. 是否需要自带材料？
注意：1. 词数100左右；2. 可以适当增加细节，以使行文连贯。
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
（24-25高三下·河南·开学考试）假定你是李华。你所在的寝室在校举办的“书香寝室(Book-loving Dormitory)”评比活动中赢得一等奖。请给你的加拿大笔友 Jason写一封信，分享这个好消息。内容包括：
1.具体的做法；
2.你的感受；
3.询问对方学校是否有类似活动。
注意：
1.写作词数应为80个左右；
2.请按如下格式在答题卡的相应位置作答。
Dear Jason,
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours,
Li Hua
题型03 求助信
求助信是当个人遇到一些自己无法解决的问题或困难时向别人请求帮助的一种书信。通常包括三部分内容：
表明写信目的，请求帮助。2. 要清晰陈述请求帮助的具体内容。3. 希望得到帮助。
注意语气委婉、真诚，并要向收信人表示感谢。
（一）常用语块
1. 做某事有困难 ____________________________
2. 给某人提供帮助_____________________________
3. 请某人帮忙 ______________________________
4. 面临困难___________________________________
5. 忙于做某事_______________________________
6. 为某事做准备 ______________________________
7. 集中精力_________________________________
8. 学以致用 __________________________________
9. 让某人失望_______________________________
10. 克服恐惧__________________________________
11. 取得巨大的进步__________________________
12. 渴望做某事________________________________
13. 因某事感激某人__________________________
（二）套用句式
1. 我写信是想请您帮我一个忙。_________________________________________________________
2. 很抱歉打扰你，但我得请你帮个忙，希望你能帮助我。
________________________________________________________________________________________
3. 最近，我在…方面有困难，这很困扰我。因此，我别无选择，只能向你求助。
________________________________________________________________________________________
_______________________________________________________________________________________
4. 最困扰我的是我很难…。________________________________________________________
5. 面对以上的问题，我渴望得到你的帮助。你能给我一些关于…的建议吗？
_____________________________________________________________________________________
_____________________________________________________________________________________
6. 如果你能花点时间…，我将不胜感激。
_____________________________________________________________________________________
7. 我想知道你能否帮助我解决这些问题。如果你能帮助我，我将感激不尽。
___________________________________________________________________________________
___________________________________________________________________________________
8. 谢谢你的关照，期待尽早收到你的回复。
__________________________________________________________________________________
（三）套用模板
第一部分：自我介绍，开门见山表明写作意图
第二部分：详述描述遇到的问题，具体问题1，具体问题2
第三部分：表达感谢/期待
Dear Editor,
How are you doing these days (求助熟悉的人需要寒暄问候一下) I’m writing to you in the hope of seeking for help. (说明写信目的)
Faced with so many problems, I have to turn to you for help. First, I have trouble in ________遇到的困难1_________. What’s more, _____遇到的困难2______ is also very difficult for me to do. (中间段具体说明
困难) Would you like to introduce to me some good ways to_________so that I can ________more easily I do believe you can help me solve these puzzles.
I would be greatly grateful to you if you could lend me a helping hand. I am looking forward to receiving your earliest reply.（表达谢意，期待来信）
Yours sincerely,
Li Hua
假设你是晨光中学的学生李津，你的英国朋友Mary上个月来到北京大学学习。下个月你将去北京参加英语演讲比赛。你在资料搜集、语言运用等方面遇到了困难。请你根据以下提示给Mary写一封电子邮件。
1.询问Mary的生活和学习情况； 2. 谈谈你的困难并请Mary帮忙； 3. 告诉Mary你打算赛后去看她。
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
（24-25高三上·福建阶段练习）假定你是高一学生李华，最近几次英语考试，作文成绩不理想，为此感到十分苦恼。请你给外教 Mike写一封邮件，向他寻求帮助，内容包括：
1. 阐明自己的问题；
2. 征求建议。
注意：
1. 写作词数应为80左右；
2. 请按如下格式在答题卡的相应位置作答。
Dear Mike,
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours,
Li Hua
题型04 道歉信
道歉信是指因过失或疏忽等做错了事，给别人带来了麻烦或损失，发觉后给对方赔礼道歉并请求对方原谅的信件。通常包括以下三部分内容：
1. 开门见山，表明写信目的，表示歉意。
2. 说明出现差错的原因，提出弥补措施。
3. 再次致歉，请求原谅，希望得到理解(语言要诚挚，解释的理由要真实)。
（一）常用语块
1. 因某事向某人道歉_______________________2. 向…说对不起/道歉_____________________________
3. 为某事原谅某人_________________________4. 并非故意做某事_______________________________
5. 弥补；赔偿_____________________________6. 给你带来不便__________________________________
7. 给你带来许多麻烦 _____________________ 8. 很遗憾的是____________________________________
9. 犯这样愚蠢的错误______________________ 10. 接受某人真诚的道歉___________________________
11.承担责任____________________________ 12. 难以接受的后果______________________________
13.下不为例____________________________
（二）套用句式
1. 我写这封信是因……向你致歉。
_________________________________________________________________________________________
2. 我真的很抱歉，但我别无选择，只能…。
_________________________________________________________________________________________
3. 对于我说的话/做的事，我确实感到很抱歉。但请相信，我并非故意要…。
_________________________________________________________________________________________
_________________________________________________________________________________________
4. 我真心希望你能理解我的处境，设身处地地为我考虑，并接受我的道歉。
_________________________________________________________________________________________
_________________________________________________________________________________________
5. 对于造成的不便我再次表示歉意。
_________________________________________________________________________________________
（三）套用模板
第一部分：自我介绍，开门见山表明写作意图（表达歉意）
第二部分：详述描述导致需要道歉的事情，具体事件 1，具体事件 2（说明自己的错误或不当之处）
第三部分：表达歉意、弥补措施以及希望得到原谅的期待
Dear [收信人称呼],
I hope this letter finds you well. I am [你的名字], and I am writing to you with a deep sense of apology. (说明写信目的是道歉)
I am truly sorry for the problems I have caused. Firstly, I [具体不当行为或错误 1]. This not only affected [受影响的方面 1], but also made you [对方受到的影响 1]. What's more, [具体不当行为或错误 2] was also a thoughtless act on my part, which might have brought you [对方受到的影响 2]. (中间段具体说明导致道歉的事情和错误)
I sincerely apologize for my actions and take full responsibility for them. To make up for the inconvenience I have caused, I will [提出弥补措施]. I truly hope that you can find it in your heart to forgive me for my mistakes. I value our relationship [或合作等，根据具体情况] very much and will do my best to avoid similar situations in the future.
Once again, I am deeply sorry. I am looking forward to your understanding and forgiveness.
Yours sincerely,
Li Hua
假定你是李华，你因故不能如期参加你校国际部组织的“丝绸之路”(Silk Road)游学活动。请给国际部负责人外教Henry写一封道歉信。
注意：1. 词数100左右； 2. 可以适当增加细节，以使行文连贯。
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
（24-25高三上·重庆·期中）假设你是李华，因为个人原因，无法按时提交外教 Mr Black 布置的英文名著读书报告，特给他发送一封电子邮件道歉，要点如下：
1. 表达歉意并解释原因。
2. 提出补救措施。
3. 希望得到谅解。
注意：
1. 写作词数应为80个左右；
2. 请按如下格式在答题卡的相应位置作答。
Dear Mr Black,
_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours sincerely,
Li Hua
题型05 投诉信
写投诉信是人们在遇到一些不文明现象、所购商品质量差、售后服务不满意等情况下解决问题的一个方法。在语言方面，要注意把握分寸，要公正客观。投诉信应包括三个方面的内容：
1. 表明写信目的，投诉的内容。
2. 投诉的具体原因。
3. 希望得到的结果。
（一）常用语块
1. 抱怨_______________________________
2. 表达不满 _____________________________________
3. 忍受_______________________________
4. 对……满意 ___________________________________
5. 糟糕的服务_________________________
6. 采取措施______________________________________
7. 解决问题___________________________
8. 预防……发生__________________________________
9. 调查此次事件 _____________________
10. 以粗鲁的方式_________________________________
11. 向……道歉 _______________________
12. 出乎意料 ____________________________________
13. 要求退款 _________________________
14. 一个满意的解决方法 __________________________
（二）套用句式
1. 我写信是投诉关于……______________________________________________________________
2. 我写信是想表达关于……的不满。
_______________________________________________________________________________________
3.我对……不满意有一些主要原因。首先，……。更糟糕的是，……。最后，……。
________________________________________________________________________________________
________________________________________________________________________________________
4.我真诚地希望你能认真调查这件事情，并且采取恰当的措施防止类似事件再次发生。
________________________________________________________________________________________
________________________________________________________________________________________
5. 你若能尽快采取措施处理这个问题，我将感激不尽。
_________________________________________________________________________________________
（三）套用模板
第一部分：说明投诉原因
第二部分：说明投诉问题，并说明问题带来的后果
第三部分：提出合理的建议或期待回复
假定你是李华，你购买了一部某外国公司生产的手机，发现有质量问题。请用英文写一封电子邮件，内容包括：
1. 问题：手机不响铃，不能发微信；型号新，无配件，无法维修。
2. 要求：公司应尽快予以更换或退款。
注意：1. 词数为100左右； 2. 可以适当增加细节，以使行文连贯。
参考词汇：配件 spare part
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
（24-25高三上·浙江金华·阶段练习）假定你是李华，在美国某博物馆参观时，购买了一本介绍该馆所收藏文物的书籍，阅读后发现书中对一些中国文物(artifacts)的英文介绍有误。请你就此向博物馆写一封信，内容包括：
1. 投诉问题；
2. 提出建议。
注意：
1.词数 80 左右； 2. 可以适当增加细节，以使行文连贯。
Dear Sir or Madam,
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours sincerely,
Li Hua
A
（2025·福建漳州·二模）假定你是李华，最近参加了学校的“科技小发明展”，并展示了你的科技小发明。请写一封邮件向你的爱尔兰笔友Iris分享这次活动。
内容包括：（1）介绍你的小发明；
（2）谈谈你的感想与收获。
注意：（1）写作词数应为80左右；
（2）请按如下格式在答题卡的相应位置作答。
_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
B
（2025·广东肇庆·一模）假定你叫李华，你校外教George很想学习中国太极(Taichi)，想找一位中国教练(coach)。请给他写封邮件，内容包括：
(1)已为他找了一名教练王先生；
(2)简单介绍王先生；
(3)询问什么时候开始学习。
注意：(1)写作词数应为80左右；
(2)请按如下格式在答题卡的相应位置作答。
Dear George,
_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours,
Li Hua
C
（24-25高三上·山东德州·期末）假定你是李华，准备参加学校举办的英文阅读分享会。给外教 Ms. Jenkins写一封信，请她帮你修改分享稿，内容包括：
1.介绍分享活动；
2.表达修正请求。
注意：
1.写作词数应为 80个左右；
2.请按如下格式在答题卡的相应位置作答。
Dear Ms. Jenkins,
I hope you are doing well.
_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours sincerely,
Li Hua
D
（24-25高三上·河南·期中）假定你是李华，你的留学生朋友William邀请你参加他本周六的生日派对，但你因故无法前往，特提前给他邮寄了一份礼物。请你给他写封邮件，内容包括：
1. 表达歉意并说明原因；
2. 提醒他查收礼物。
注意：1. 写作词数应为80个左右；
2. 请按如下格式在答题卡的相应位置作答。
Dear William,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours,
Li Hua
E
（2024·广东江门·模拟预测）假设你是李华，两周前你网购了一套丛书，昨天才到货，还存在其他问题，请就此向网店客服写邮件投诉。要点如下：
1. 陈述写信目的；
2. 投诉内容；
3. 提出你的要求。
注意:
1. 词数80词左右；
2. 可适当增加细节，使行文连贯；
3. 开头结尾已给出，不计入总词数。
Dear sir or madam,
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Yours Sincerely,
Li Hua
21世纪教育网(www.21cnjy.com)
