广东省深圳市Module 3 Unit 6 Pets Listening 课件

课件12张PPT。Unit6 PetsListening Jason is talking with his friend Alice about their favourite pets. Listen to their conversation and complete the notes below. Write one word in each blank.catspleasantfisheasywatchListen to the recording again. Who has each of the following opinions? Put a tick (√) in each correct box. In some cases, Alice and Jason both agree.SpeakingMaking and responding to complimentsAnswer the following questions.1. What did Ellen say to make her complaint?2. What did the manager say to respond to the complaint?I want to make a complaint about these dog biscuits.I’m very sorry about that. I’ll take care of it right away.3. What do you think the manager will do after he leaves Ellen?He will get a new box of dog biscuits for her.Language for making a complaint
I want to complain about…
I have a complaint about…
I want to make a complaint about…Language for responding to complaints
What’s the problem?
What’s the trouble?
What’s wrong with it? I’m very/ terribly /awfully sorry.给你
Here it is.
Here you are.
This is it.等一等
in a moment
in a minute
in a secondSpeak upPets can sometimes cause problems. In pairs, make conversations according to the
situations below. Take turns to make and respond to the complaints.