课件25张PPT。Unit 3Under The SeaJoin whale watching toursReading , discussing and listeningListening (Page 26.)These dialogues between
tourists and a tour guide
took place after a whale
watching tour. Decide
What the tourists would
appreciate (G) and what
they might complain about (B). Listen to the tape and check your answers. Listen to the tape and check the answers. Aspects
Saw whales filmed underwater
Saw only one whale in the distance
Heard whales
Too wet to go outside
Saw birds, dolphins and seals
Boat got back too late□
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□
□
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□BGGBGBGood / BadListen again and number the order. Aspects
Saw whales filmed underwater
Saw only one whale in the distance
Heard whales
Too wet to go outside
Saw birds, dolphins and seals
Boat got back too late□
□
□
□
□
□345612Order Listen again. When the tourist complained, what result did he/she want to get from the tour guide and what was the actual result? Complete the table for each dialogue.Not stated by the by the tourist although she did say she wanted to speak to the manager.Not stated although the tourist probably would not get another tour or a refund.Listen again. When the tourist complained, what result did he/she want to get from the tour guide and what was the actual result? Complete the table for each dialogue.A full refund.A full refund.Listen again. When the tourist complained, what result did he/she want to get from the tour guide and what was the actual result? Complete the table for each dialogue.A full refund.A refund of half the fare.4. Listen to the expressions that each customer used to make his/her complaint. Complete the sentences.Dialogue 11. I’m sorry but ____________________ with the tour.2. Well, it was ___________________ outside … My two kids ____________________.1. Yes, the whales are awesome but________________.Dialogue 22. I’m sorry but ________________________. I have to make another airline booking and I’ve no idea whether there’ll be any seats available. ________________.we weren’t very happyso wet we couldn’t goare very disappointed I’m feeling very annoyedthat’s not good enoughI’d like a full refundDialogue 31. Excuse me, the tour ___________________________________ and we’d ___________ please.2. _________________________as we are visitors to this area and we are leaving tomorrow morning.3. Well, actually, ___________________.like a refundI’m afraid that’s no good for uswe’d like a full refundwasn’t what my husband and I had expected5. Listen to the first dialogue and fill in the missing words. Then read the lines aloud, paying special attention to the stress and intonation..TOUR GUIDE: I'm sorry but we _____________ the
weather and you_______ _________
whales.
ANGELA: Well, l’m afraid that's not _______ _____.
I'd like to talk to the manager.
TOUR GUIDE: I'm sure that won't ________ ______
___________ __________ . I know
he'll _________ with me. The ______
is that you ______ ________ whales.can’t controldidgood enoughdo you agreeseeany goodfactdidseeNow listen to the news reports on shark attacks. Number the places where these attacks happened in the order you hear them.Perth
South Australian coast
Hawaii
Seal Rocks, New South Wales
North Queensland coast12345Listening (Page 62, WB)Listen again to complete the details of each attack.Man Sunset Received cuts to his leg and footGirl, 13(Not stated)Left arm bitten off just below the shoulderMan, 30In the morningBitten on the left side of his body and upper armMan, 496:30 amLeg torn off, diedMan, 23(Not stated)Leg and large part of his body taken, diedListen again to complete the details of each attack.Standing in about 50 cm of water(Not stated)Surfing (Not stated)Snorkelling (type not stated), 2 meters longSwimming with friendsGreat white, 5.8 meters longDiving for shellfishGreat white, (length not stated)Shark populations grow at a very slow rate.
A lot are killed because of modem fishing technology.
Governments should take action so that the fishing
of sharks is slowed down.
Shark attacks get a lot of attention in the news.
Shark populations are decreasing at a serious rate.
Some species need to be protected.
The chance of being bitten by a shark is actually
very small.
Millions of sharks are killed each year.12345678Listening Task (Page 65, WB)In pairs, read the questions below and see how many you can answer. Then listen to the interview again and check your answers.1. Should people be afraid of swimming in the sea?No ( the chance of being bitten is very small; most sharks are not interested in killing people).2. How many people are killed by sharks each year?Only a few.Should people be afraid of swimming in the sea?
How many people are killed by sharks each year?
Do sharks or people need to be protected? Why?
Why are so many sharks being killed?
Why does the shark's biology affect shark populations? Complete the sentences below.
A Age for giving birth to young
B Time for young to develop
C Number of young __
6. How long have shark species been in existence?
7. What does Don think will happen if we don't slow down the fishing of sharks?In pairs, read the questions below and see how many you can answer. Then listen to the interview again and check your answers.3. Do sharks or people need to be protected? Why?Sharks need to be protected as millions are killed each year by human beings, whereas only a few human beings are killed each year by sharks.4. Why are so many sharks being killed?Sometimes they are killed by accident and sometimes on purpose. For example, shark fin soup is a delicacy in some Asian countries.In pairs, read the questions below and see how many you can answer. Then listen to the interview again and check your answers.5. Why does the shark's biology affect shark populations?
Complete the sentences below.
A. Age for giving birth to young ________
B. Time for young to develop _______________
C. Number of young ________________________15 years14 months7---9In pairs, read the questions below and see how many you can answer. Then listen to the interview again and check your answers.6. How long have shark species been in existence? Four hundred million years.What does Don think will happen if we don't
slow down the fishing of sharks?Don thinks that many shark species will not be able to survive.Speaking and writing Choose a situation and make up a dialogue.1. You missed your flight because you think that it was not announced over the loudspeaker.2. The fish you ordered tastes terrible. Complaint to the manager of the restaurant.3. The trousers the tailor had made for you are too short. Complain to the tailor.Tip
No matter how unfair the situation, it's best to phrase your complaint politely. In English, you'll sound more polite if you use indirect language. Here are some examples: I'm sorry to bother you ... Can you help me with this? Excuse me, but I …
…
I'm sorry but ....
I'm afraid .... That's not good enough,
I’m feeling annoyed with / unhappy about /
unsatisfied with ...
I’m not happy about / satisfied with ....
I’d like to talk to the manager.
I'd like a (full) refund, please.
That's no good for me.
You should do something about it.Useful ExpressionsA Sample
Customer: Excuse me, but I’m feeling very annoyed because I’ve missed my flight. I’m sure it wasn’t announced. I’ve got to get to Beijing by tonight. Is here another flight I can go on?
Airline official: All our flights are announced, sir, but I’ll see if I can book you another flight. Can you show me our ticket?Customer: Sure.
Airline official: I’m sorry, but there aren’t any seats available on he flights today, but I can get you on flight early tomorrow morning.
Customer: I’m sorry, but hat’s not good enough. I’ve got to get to Beijing today.
Airline official: Well, there’s nothing I can do about it.
Customer: Then I’d like a refund please. I’ll go with another airline. Make up a dialogue making
complaints.
2. Make a conclusion of the
listening and speaking skills
learned in this unit.Homework